What are the responsibilities and job description for the Sales Supervisor position at Steve Madden?
Overview
This position supervises an assigned work schedule in the absence of the Store Manager by assisting in all aspects of the store operations including associate management, customer relations, stock disposition and merchandise displays.
Major Qualifications (include But Are Not Limited To)
This position supervises an assigned work schedule in the absence of the Store Manager by assisting in all aspects of the store operations including associate management, customer relations, stock disposition and merchandise displays.
Major Qualifications (include But Are Not Limited To)
- Ensure that each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
- Demonstrates salesmanship skills by maintaining sales productivity levels.
- Assist in floor moves, merchandising, displaying maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
- High school diploma or equivalent.
- Ability to read, write and understand English.
- 6 -12 months retail experience.
- Strong interpersonal and customer service skills.