What are the responsibilities and job description for the Truck rental counter person position at Sternberg Automotive Group?
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Join Sternberg Automotive Group as a Truck Rental Counter Person 12337 Shelbyville Rd, Louisville, KY. In this role, you will be the primary point of contact for customers renting trucks, providing exceptional service and ensuring smooth rental processes. You will manage rental agreements, handle payments, and assist customers with their rental needs to guarantee satisfaction and repeat business.
Responsibilities- Greet and assist customers at the truck rental counter in a professional and courteous manner.
- Answer incoming calls for Rental Information and Reservations
- Process rental agreements accurately and efficiently, ensuring compliance with company policies.
- Provide detailed information about truck rental options, rates, and requirements.
- Manage rental inventory and assist with cleaning and prepping rental units.
- Handle payments, refunds, and deposits in accordance with company procedures.
- Address customer inquiries and resolve any rental issues or concerns promptly.
- Maintain a clean and organized rental counter and waiting area.
- Collaborate with other team members to support overall dealership operations as needed.
- High school diploma or equivalent.
- Previous experience in customer service or vehicle rental preferred.
- Excellent communication and interpersonal skills.
- Ability to handle cash and process transactions accurately.
- Strong organizational skills and attention to detail.
- Proficiency with computer systems and rental software is a plus.
- Ability to work flexible hours, including weekends.
- Ability to drive trucks and vans.
- Competitive compensation package
- Opportunities for advancement within Sternberg Automotive Group
- Comprehensive training and professional development
- Supportive team environment
- Employee discounts on vehicle rentals and services
Sternberg Automotive Group is a trusted name in the automotive industry, committed to delivering outstanding customer service and quality vehicles. Based in Louisville, KY, we pride ourselves on building lasting relationships with our customers and providing a wide range of automotive solutions, including vehicle rental services. Join our team and become part of a company that values integrity, excellence, and community.
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