What are the responsibilities and job description for the Premium Brands Account Representative position at Sterling St James LLC?
Account Support Specialist – Premium Global Brands
- Seeking individuals with over 2 years of experience in manufacturing-based client support for a role in Germantown, WI
- Enjoy a competitive salary of up to $49,920 annually with potential for growth based on performance
- Responsibilities will include troubleshooting and offering product support for industrial tools and professional-grade equipment
- Join a well-established organization with a supportive culture and comprehensive benefits package
- High school diploma or GED required; Associate degree in Business or Communications is a plus
This full-time opportunity involves providing technical support for a leading global brand known for its durability and innovation. The role requires problem-solving skills and a background in manufacturing, offering stability and growth opportunities within the company.
Key responsibilities include delivering technical support to clients, managing orders and returns, and acting as a liaison between different departments. The successful candidate will need to have strong communication skills and technical proficiency.
Requirements for the role include experience in manufacturing customer service, knowledge of RMA processes, and proficiency in Microsoft Office. A strong work ethic and communication skills are essential.