National Account Manager (Remote)

Company Description:
Sterling is the largest manufacturer of CLT and is now offering a new approach to structural mass timber. Sterling Structural provides a sustainable and affordable cross-laminated timber (CLT) option for the North American building design and construction industry. Our TerraLam® structural product line provides a competitively priced, pre-fabricated mass timber panel that is compatible with a range of structural systems in wall, floor, and roof applications. All TerraLam products are proudly grown, sourced and manufactured in the USA. 

Position Summary: 
The National Account Manager is responsible for cultivating and expanding long-term relationships with national and regional AEC partners. This role focuses on high-value accounts and strategic partnerships that drive large-scale adoption of TerraLam® CLT across commercial, residential and industrial construction markets. Working closely with Sterling’s design, engineering and project management teams, this individual will contribute directly to revenue growth and increased brand recognition within the construction industry.  

Location: Remote – Preferably based in the Mid-Atlantic or Rocky Mountain region

Salaried: Full-time annual salary range is $130,000 - $145,000 dependent upon experience, and qualifications.

Travel Requirements: Overnight travel may be required up to 25%.

Essential Functions: 

• Develop and manage key relationships with architects, engineers, developers, general contractors and installers driving CLT project adoption.
• Identify and pursue high-potential accounts aligned with Sterling’s market strategy and capacity objectives.
• Lead strategic outreach to national accounts and drive consistent strategic account calls, maintaining a multi-project relationship pipeline.
• Serve as the primary point of contact for key clients, providing guidance through early design, budgeting and pre-contract project planning stages.
• Collaborate with estimating and engineering teams to prepare conceptual budgets, design guidance, and technical proposals.
• Support account-specific business plans, sales forecasts and revenue targets working with leadership to define and meet growth objectives.
• Establish a consultative partnership with clients to position TerraLam CLT as a preferred solution in hybrid or full-timber systems.
• Represent Sterling at major industry events, conferences, and networking forums to strengthen brand presence and maintain visibility with decision-makers.
• Coordinate across internal teams to ensure consistency in client experience and alignment of technical and commercial deliverables.
• Track and analyze account performance, reporting on KPIs such as opportunity pipeline value, close ratio, and retention rate by maintaining consistent CRM practices to standard operating procedures. 
• Consistently demonstrate commitment and support for the Sterling vision, mission, policies and procedures. 
• Performs work in compliance with work instructions and policies as outlined by management. 
• Foster a culture of innovation, teamwork, customer-centricity, and compliance.

Minimum Qualifications: 

• 7 years of experience in business development, account management or strategic sales within architecture, engineering, or construction (structural building materials preferred).
• Proven ability to build and maintain long-term relationships with executive-level clients and technical stakeholders.
• Technical aptitude in building systems and construction.
• Demonstrated success in managing complex sales cycles and multi-stakeholder projects.
• Excellent interpersonal, negotiation and presentation skills with a consultative selling approach.
• Skilled at coordinating cross-functional teams and translating technical information into actionable client insights.
• Proficient in CRM tools and data-driven account planning.
• Bachelor’s degree in Architecture, Engineering, Construction Management, or Business preferred.

Benefits include:

• Health Insurance: Medical, Dental, Vision
• Spending Accounts: H.S.A. and F.S.A. options.
• Life Insurance: $25k Employer Benefit
• Voluntary Benefits: Life, Disability, Pet
• Paid Time Off: Holidays, Vacation, Personal, Parental
• 401k with 3% Employer Contribution

Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, and/or responsibilities that are required of the employee for this position.

EEO Statement:
Sterling Site Access Solutions, LLC ( "Sterling ") is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at Sterling are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate.