Strategic Operations Coordinator

Reports to: Patrick Harders (with collaboration to Damien Sanchez and Kimi Martin)

Scorecard

Key Responsibilities  

1. Product Development Coordination
   

• Track product ideas from concept to prototype to production readiness.
  

• Coordinate vendors, engineers, and designers, ensuring deadlines and deliverables are met.
  

• Maintain documentation, feedback loops, and follow-ups so Patrick’s time is focused on decision-making, not chasing details.
  

1. Video & Content Operations
   

• Assist with logistics for shoots (gear, props, luminaires, schedules, prep lists).
  

• Communicate with the video team to ensure smooth execution.
  

• Anticipate needs and troubleshoot issues before they arise.
  

1. Calendar, E-Mail & Meeting Management
   

• Maintain Patrick’s calendar, including scheduling, confirming, and prep meeting materials.
  

• Identify recurring meetings or inactive projects and prompt action or cleanup.
  

• Assist with organizing, tracking, and maintaining Patrick's inbound and outbound email accounts across brands.
  

1. Social Media Support
   

• Post and monitor scheduled content in alignment with marketing and leadership.
  

• Ensure brand consistency for each brand and timely engagement where appropriate.
  

1. Cross-Business Awareness
   

• Maintain up-to-date understanding of Sterling Lighting, Dayloom, and Hearthstone’s products, events, and initiatives.
  

• Communicate across departments with accuracy and context.
  

Competencies  

• Proactive Thinking: Anticipates next steps and potential roadblocks before others see them.
  

• Organizational Mastery: Keeps complex moving parts in sync without losing the thread.
  

• Emotional Intelligence: Reads the room - professional but personable, aware of tone and timing.
  

• Technical Agility: Comfortable using project management tools (Zoho Projects, CRM, etc.), video asset management, and shared drives.
  

• Communication Excellence: Clear, concise, timely communication with executives and teams alike.
  

• Follow-Through: “Owns the outcome” - doesn’t drop tasks, ensures completion.
  

Success Metrics  

• Projects under Patrick’s leadership are on schedule with minimal chasing required.
  

• Prototypes, vendor feedback, and design assets flow efficiently through the system.
  

• Video shoots and related projects are consistently prepared and executed without oversight gaps.
  

• Patrick’s calendar and communication channels are current and conflict-free.
  

• Positive feedback from Pat, Damien, and Kimi on proactive initiative and clarity.
  

Cultural Fit: The Sterling Lighting Core Values

• We Have "I Can" Attitudes
  

• We Take Initiative
  

• We Are Teachable
  

• We Believe in Trust
  

• We Are Loyal
  

• We Own the Outcome
  

Requirements

• Preference given to those with experience in related positions
  
• Must have own drivers license and method of transportation (position involves driving to various locations)
  

Benefits