What are the responsibilities and job description for the Onboarding Specialist position at Sterling Johnston & Associates?
**This role is only accepting candidates located in the Philippines.**
Company Overview
We represent a fast-growing property management company that values client experience, operational efficiency, and team collaboration. Their culture is professional yet approachable, with a strong focus on providing high-quality service to clients and residents.
Position Overview
The Onboarding Specialist will deliver a smooth and professional experience for new property management clients and residents. This is a client-facing and resident-facing role ideal for someone with strong administrative skills, project coordination experience, and a passion for exceptional service.
Responsibilities
- Guide new property management clients through the onboarding process.
- Provide administrative support across all onboarding workflows.
- Coordinate rent-ready work and ensure timely project execution.
- Collaborate closely with the onboarding team to deliver a seamless experience.
- Communicate clearly and professionally with clients and residents.
Requirements
- Prior experience with AppFolio and LeadSimple.
- Experience in client services, onboarding new clients, property management, or project coordination.
- Background in home services or rent-ready work.
Preferred Skills
- Strong organizational and communication skills.
- Ability to manage multiple priorities with a service-first mindset.
- Comfortable working in a fast-paced, collaborative environment.
- Excellent written and verbal communication skills.
Salary : $8 - $9