Salesperson

Company Description Sterling Jewelers, based in Akron, Ohio, is part of Signet Jewelers, the largest specialty retail jewelry company in the world and a leading jeweler in the U.S., U.K., and Canada. Sterling operates more than 1,500 stores across the United States, including nationally recognized Kay® Jewelers and Jared® The Galleria of Jewelry, as well as regional brands such as JB Robinson Jewelers. Jared® locations feature on-site design and service centers offering rapid repairs, diamond mounting, and custom design services. Across all brands, the company focuses on sector-leading performance, increasing store productivity, expanding store presence in the U.S., and maintaining a strong financial foundation to support business growth and dividends. Team members join a well-established retail organization with clear career paths and opportunities for advancement in the jewelry industry.

Role Description This is a part-time, on-site Salesperson role located in Gastonia, NC. The Salesperson is responsible for engaging customers on the sales floor, understanding their needs, and recommending appropriate jewelry, watches, and related services. Daily activities include presenting merchandise, explaining product features and benefits, handling transactions, and maintaining accurate sales records. The role also involves keeping displays organized and visually appealing, assisting with inventory processes, and supporting store promotions and events. The Salesperson collaborates with team members to meet individual and store sales goals while providing an inclusive, customer-focused shopping experience.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build rapport and foster long-term client relationships.
• Sales and retail experience, including consultative selling, upselling, and working toward individual or team sales targets.
• Solid communication skills, including active listening and the ability to clearly explain product features, warranties, and services.
• Basic math and point-of-sale (POS) skills for handling cash, credit transactions, and record keeping with accuracy.
• Attention to detail and visual merchandising skills to maintain organized, attractive displays and safeguard high-value items.
• Ability to learn product knowledge quickly, including gemstones, metals, and watch features, and to convey this information confidently.
• Reliability and professionalism, including punctuality, adherence to company policies, and commitment to an inclusive work environment.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays as needed.
• Prior jewelry or luxury retail experience is beneficial but not required; high school diploma or equivalent preferred.