What are the responsibilities and job description for the Server Assistant position at Sterling Hospitality?
We are seeking experienced server assistants to become an integral part of our new concept in Westside Village!
As a server assistant you are one of the main points of contact for and with our guests, guiding them through a great dining experience every day. Your mission is to support our service teams to ensure the guest is fully taken care of and satisfied.
As a server assistant, you will be personifying our company’s philosophies, values and guiding principles, serving as the champion of the “Hospitality First” vibe.
Daily responsibilities for our Server Assistants may include but are not limited to:
- Meets with all Managers/Chef de Cuisine to receive updates on food & beverage features and station assignments
- Prepares and sets assigned sections including booths, community tables, tables and the patio for guests prior to the shift
- Runs food from expo to guests
- Communicates with team members and managers regarding availability of tables, seating of large parties, or special requests
- Removes plates from tables using our Team Clearing standards seamlessly and unobtrusively.
- Qualifications:
- Previous experience in customer service, food service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills
- Must enjoy an ever evolving and learning environment
- Guest focus mentality
- Previous experience as a host/hostess, busser, server assistant, and/or food runner
Other Responsibilities:
Regular and on-time attendance is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the restaurant to include late nights, weekends and holidays.
Reasons to join our team include:
- Flexible Hours
- Paid Vacation
- Medical, Vision, Dental Insurance Offered
- Room for Advancement
Specific Job Skills, Knowledge and Abilities:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Possess standard beer, wine, liquor knowledge
- Ability to get pouring permit, which requires background check and finger printing
- Must be able to speak, read, write and understand the primary language (English)
- Must possess basic computational ability
- Must possess basic computer skills
- Must be able to taste food & beverage offerings in order to know flavor profile, learn, understand, sell and support preparation of items as necessary for role
- Knowledge of federal, state and local laws, ordinances and regulations regarding serving alcohol to minors and intoxicated patrons
The Woodall is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.