Field Service Engineer –Automated Equipment

Field Service Engineer –Automated Equipment

Location: Reno, NV 89501

Salary: $75,000 to $100,000 annually

Hire Type: Direct Hire

Travel: Approximately 75%, including overnight travel

Benefits: Medical, dental, vision, paid time off, paid holidays, and a 401(k) plan.

Sterling Engineering is partnering with an automated equipment manufacturer seeking a Field Service Engineer with strong mechanical troubleshooting and machinery repair experience. Candidates who have installed and serviced CNC machinery are especially encouraged to apply. This position involves equipment installation, alignment, troubleshooting, repairs, and customer training. Experience with servo motors and motion systems is valuable.

The equipment uses proprietary software. PLC programming is not required.

Key Responsibilities

• Install, assemble, level, align, commission, and start up automated manufacturing equipment.
• Diagnose and repair mechanical equipment issues, including problems involving servo motors and motion components.
• Perform preventive maintenance, equipment adjustments, retrofits, upgrades, and component replacements.
• Troubleshoot electrical and equipment software issues using diagnostic tools and support from internal technical teams.
• Read and interpret mechanical drawings, electrical schematics, and equipment manuals.
• Use proprietary machine software to support equipment setup, diagnostics, and operation.
• Assist with basic network connections and communication troubleshooting.
• Test equipment following installation or repair to confirm proper performance.
• Train customer operators and maintenance personnel on operation, maintenance, and troubleshooting.
• Document service findings, repairs, and follow-up needs.
• Provide remote technical support from home when not working at customer sites.

Qualifications

• Experience servicing CNC machinery, automated manufacturing equipment, SMT equipment, or similarly complex machinery.
• Strong mechanical troubleshooting, installation, alignment, and repair skills.
• Experience with servo motors, drives, or motion systems preferred.
• Working knowledge of electrical troubleshooting and the ability to read electrical schematics.
• Basic networking knowledge and comfort using Windows-based software.
• Ability to learn proprietary equipment software. PLC programming experience is not required.
• Strong customer service and communication skills, including the ability to train equipment users.
• Ability to work independently and travel approximately 75%, including overnight assignments and occasional weekends.
• Relevant field service experience, technical education, or military training. An engineering degree is preferred but not required.

Travel and Reimbursement

• Approximately 75% travel, with local and overnight assignments based on customer needs.
• Mileage reimbursement when using a personal vehicle for local travel.
• Rental vehicles provided for longer-distance assignments.
• A $70 daily meal per diem when traveling more than 150 miles from home.
• A $250 stipend for weekend travel.
• Remote work from home when not assigned to customer sites.