What are the responsibilities and job description for the Senior Manager, Mobile Solutions position at STERIS Instrument Management Services - EMEA?
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The Senior Manager, Mobile Solutions is responsible for developing, managing, and expanding customer accounts within an assigned territory. You will support the sales and client relations functions by implementing strategic sales strategies, delivering impactful presentations, and negotiating long-term agreements that align with customer needs and business objectives. As a trusted advisor, you will represent STERIS Mobile Solutions with professionalism and a depp understanding of our products and client expectations. This role will require nationwide overnight travel up to 75% and may include 10% international travel.
What you'll do as a Senior Manager, Mobile Solutions:
Required:
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Position Summary
The Senior Manager, Mobile Solutions is responsible for developing, managing, and expanding customer accounts within an assigned territory. You will support the sales and client relations functions by implementing strategic sales strategies, delivering impactful presentations, and negotiating long-term agreements that align with customer needs and business objectives. As a trusted advisor, you will represent STERIS Mobile Solutions with professionalism and a depp understanding of our products and client expectations. This role will require nationwide overnight travel up to 75% and may include 10% international travel.
What you'll do as a Senior Manager, Mobile Solutions:
- Build and maintain strong relationships with key stakeholders, including hospital executives, surgical and sterile processing leaders, architects, and engineers, as well as internal STERIS teams, including Corporate Account and Business Development Directors, Regional Managers, and Capital Account Managers.
- Manage customer accounts from initial engagement through long-term partnership, ensuring satisfaction and retention.
- Conduct comprehensive site assessments to evaluate feasibility, cost, and implementation requirements for Mobile SPD installations.
- Collaborate with Project Design Managers to complete capacity studies and ensure hospital throughput needs are met.
- Lead client communications through regular check-ins, project updates, and post-implementation interviews.
- Achieve and maintain territory sales and revenue targets through strategic account management and business development.
- Forecast annual revenue and contribute to territory planning in collaboration with regional and national sales leadership.
- Analyze pricing, margins, and territory performance to support strategic decision-making and profitability, providing timely reporting including geographical territory dynamics.
- Monitor market trends and competitive activity to inform sales strategies and maintain a strong market position.
- Serve as a subject matter expert on Mobile SPD solutions, supporting internal teams and external clients, as well current knowledge of the SPD and construction industry.
- Coordinate commissioning and decommissioning activities across STERIS teams, contractors, and customers.
- Represent STERIS Mobile Solutions at industry tradeshows and speaking engagements to enhance brand visibility.
- Provide insights to product development teams based on market feedback and industry trends.
- Travel frequently to conduct site visits, client meetings, and presentations across assigned territory.
Required:
- Bachelor's Degree from an accredited institution.
- 10 years' experience in the healthcare industry.
- 2 years' experience in a sales, client management, business development, or professional services supporting consultative sales.
- Experience as a STERIS Project Design Manager, or equivalent clinical consultative sales role in the SPD or Periop space.
- Engineering or construction knowledge, including mechanical, electrical, plumbing, architectural, and code compliance.
- Personnel management with direct reports, focused on growth, development, and retention.
- Experience in contract negotiation and addendum review.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.