Program Manager, Clinical Education

The Program Manager, Clinical Education, will provide overall program management and execution for the clinical strategy of Healthcare HQ (HHQ). Identifies and coordinates clinical content and strategy among projects and strategic initiatives, while managing the operations of clinical solutions. This position will work in close partnership across the HHQ and STERIS Healthcare organization to ensure that the highest standards of clinical education in HHQ content and consultation.

Clinical & Operations Management:

• Responsible for the daily operations of clinical solutions in support of content for HHQ (primary focus on First Case channel and secondary focus on Beyond Clean channel), ensuring seamless functionality and clinical content
• Represent HHQ as a liaison partnering with industry representatives, Customers, and STERIS Healthcare to develop and support continuing education programs and activities. Serves as a national thought leader in the industry.
• Support creation of content programs, including clinical education and materials preparation.
• Lead, participate, and collaborate with internal teams to optimize resources and support program objectives.
• Meets with stakeholders to make communication easy and transparent regarding project progress

Clinical Education Programs:

• Responsible for all aspects of programs for clinical education and deliverables, including content creation, brand representation, and delivery.
• Manage the creation and retention of clinical education deliverables and documentation.
• Serve as thought leader for programs, which includes all types of content creation and consulting
• Coordinate with partners to design and launch programs

Continuing Education Process:

• Work with operations to ensure proper preparing, submitting, and tracking for credentialing for new and existing Continuing Education (CE) programs.
• Maintain relationships with industry and credentialing organizations to ensure compliance and accreditation.
• Explore additional credentialing opportunities and implement strategies to expand accreditation for educational programs.

Performance Measurement and Reporting:

• Evaluate educational initiatives using quantitative and qualitative methods.
• Summarize key findings in reports for informed organizational decisions.
• Provide recommendations based on analysis of quantitative and qualitative data.
• Collaborate on KPIs and provide regular success and improvement reports.
• Develop an evaluation method to assess program strengths and identify areas for improvement and make adjustments as necessary.

Required:

• Bachelor's degree in communications, marketing, business, or related field required.
• At least five years of relevant work experience is required
• Minimum five years supporting efforts specific to clinical education programs and training.
• Proven track record in managing CE-credentialed education programs.

Preferred:

• RN, BSN, or CNOR preferred.
• Experience within a medical device organization is strongly preferred.

Other:

• Strong program management skills with the ability to also be "hands-on" as needed.
• Knowledge of establishing and implementing programs that are aligned with continuing education programs (CE credits, etc.)
• Overall professional presence, communication, interpersonal, and leadership skills, with a strong ability to influence internal and external stakeholders.
• Able to foster excellent relationships, trust, and credibility quickly at all levels of the organization, with the ability to create a partnership atmosphere with internal and external clinical resources while achieving key operating objectives.
• Independently set priorities aligned with organization goals and focus on high-priority opportunities.
• Create new ideas and processes, and encourage others to try new approaches and take risks, including "Best Practice" initiatives.

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Market Competitive Pay
• Extensive Paid Time Off and (9) added Holidays
• Excellent Healthcare, Dental, and Vision benefits
• Long/Short Term Disability Coverage
• 401(k) with a company match
• Maternity & Parental Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition Reimbursement and continued education programs
• Excellent opportunities for advancement in a stable long-term career

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