Sterile Processing Equipment Cleaning Technician (Field Service)

Are you the go-to problem solver who thrives on the road?

If you enjoy hands-on technical work, fast-paced hospital settings, and building trust with customers, STERIS has a field role for you. You’ll deliver on-site cleaning and light maintenance for large hospital sterilizers, acting as a trusted advisor to clinical staff and facilities teams.

Your mission

• Be the first point of contact and ensure customer satisfaction through proactive, professional communication and rapid issue resolution.
• Coordinate closely with Field Service partners and our contract administration team; keep stakeholders informed on arrival times, service status, completion, and next steps.
• Perform sterilizer chamber cleaning: change and adjust chemicals, monitor process and pressures, maintain/repair chamber cleaning equipment, and handle/transport/dispose of chemicals per safety protocols.
• Work with the Scheduling Team and your Supervisor to plan efficient service routes and meet coverage/service standards across your territory.
• Troubleshoot equipment and system component issues, escalating to the right contact when needed.
• Complete all documentation and reporting via company-issued smartphone, laptop, and software.
• Safeguard your company vehicle, tools, and parts inventory—maintain them and escalate concerns to ensure safe, effective operation.

Schedule & travel

• Base: Sioux Falls, South Dakota
• Territory: South Dakota and North Dakota
• Travel: ~50% overall, including about 50% overnight travel. Most trips are within a few hours in your company van (which you keep at home), with occasional air travel to assist other territories.
• Hours: Full-time. Expect variable shifts (morning, afternoon, night) and some weekend days. Flexibility is essential.

What you bring

• High School Diploma or GED
• 3 years of work experience, including at least 1 year in a technical or service field such as sterile processing, mechanical, electrical, plumbing, HVAC, construction, or automotive. An associate degree, relevant certifications, or military experience may be considered toward the experience requirement.
• Valid driver’s license
• Willingness to work outside standard business hours, with overtime and weekends, and travel overnight up to 50%
• Comfort with basic computer tasks and smartphone use
• Strong people skills and clear customer communication
• Organized, resourceful, and a strong problem solver
• Works independently with minimal supervision

Tools & tech you’ll use

• Company-issued smartphone and laptop with STERIS applications
• Company vehicle, tools, equipment, uniforms, and parts inventory
• Chemicals and cleaning systems for sterilizer chamber decontamination

Why STERIS

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

• Market Competitive Pay
• Extensive Paid Time Off and (9) added holidays
• Excellent Healthcare, Dental and Vision Benefits
• Company Vehicle
• Company Cell Phone/Laptop
• Tools, Equipment, Uniforms provided
• Long/Short Term disability coverage
• 401(k) with company match
• Maternity & Paternal Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition reimbursement and continued education programs
• Excellent opportunities for advancement and stable long-term career