Field Service Technician -- Medical Sterilization & Washer-Disinfectors

At STERIS, our purpose is simple and powerful: help create a healthier and safer world through innovative healthcare and life sciences solutions.

You start from home, review your schedule, and head to your first hospital in a company vehicle. Inside sterile processing and surgical areas, you diagnose and fix STERIS and competitor equipment — from sterilizers to washer-disinfectors and related systems. You balance preventive maintenance, service and warranty calls, installations, and field upgrades, all while documenting work in our mobile platforms to meet regulatory requirements.

• Troubleshoot, repair, and maintain medical equipment, systems, and components.
• Own your schedule and prioritize Customer and business needs to hit PMs, service calls, installs, and upgrades.
• Collaborate with Tech Support, Engineering, and Service Contract Management to resolve complex issues and escalate appropriately.
• Record findings and actions in advanced digital tools to remain compliant and ensure traceability.
• Advise Customers on repair options and pricing; partner with Sales (with management support) to elevate the Customer experience and identify revenue opportunities.
• Support multiple facilities across your assigned territory based on service agreements and need.

This is a safety sensitive position.

This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions.

• High school diploma or GED and 4 years of work experience, including at least 2 years in a mechanical/technical capacity. An associate degree, relevant certifications, competitive equipment training, or related military experience may count toward the technical requirement.
• Valid driver’s license and the ability to satisfy background and physical assessments required for vendor credentialing.
• Experience engaging with Customers and collaborating with teammates.
• Clear written and verbal communication.
• Basic computer proficiency (Windows, email, navigation, mobile apps, and entering data across multiple systems).
• Flexibility for early/late hours and occasional overnights to meet Customer and business needs.

People with hands-on backgrounds such as HVAC, mechanics, maintenance, refrigeration, boilers/chillers, diesel/automotive, aviation repair, plumbing, or electrical often excel. Proficiency in the following is a plus:

• Facilities Maintenance Experience
• Preventive Maintenance and Inspection
• HVAC Maintenance
• Maintenance and Repair Skills
• Lift Truck Repair and Maintenance
• Ground Support Equipment (GSE) Maintenance
• Equipment Repair and Maintenance

• Market competitive pay
• Extensive paid time off plus 9 additional holidays
• Excellent medical, dental, and vision benefits
• Company vehicle
• Company cell phone and laptop
• Tools, equipment, and uniforms provided
• Long- and short-term disability coverage
• 401(k) with company match
• Maternity and paternal leave
• Add-on benefits and discounts (including pet insurance)
• Tuition reimbursement and continued education programs
• Excellent advancement opportunities and a stable, long-term career path