What are the responsibilities and job description for the Residential House Manager position at Steps Recovery Center LLC?
House Manager
Steps Recovery Center – St. George, Utah
Full-Time | Monday–Friday
About Steps Recovery Center
Steps Recovery Center is a co-ed adult residential treatment program specializing in dual-diagnosis treatment for substance abuse and mental health disorders. Our mission is to provide compassionate, evidence-based care that helps individuals build a strong foundation for long-term recovery.
We are seeking a motivated, organized, and dependable House Manager to join our leadership team. This position plays a critical role in the daily operations of our residential facility and serves as a key liaison between multiple departments to ensure clients receive the highest quality of care.
Position Summary
The House Manager oversees the day-to-day operations of the residential program, supervises direct care staff, supports client services, and works collaboratively with admissions, medical, culinary, and clinical teams. The ideal candidate is a strong leader who maintains firm boundaries, communicates effectively, solves problems proactively, and thrives in a fast-paced treatment environment.
Essential Responsibilities
- Recruit, hire, train, supervise, and support Psych Tech/line staff.
- Conduct employee performance evaluations and provide ongoing coaching and development.
- Manage staff scheduling and ensure adequate coverage.
- Assist with oversight and support of the on-site chef and dietary operations.
- Collaborate closely with nursing and medical staff to support client care needs.
- Coordinate with the admissions team regarding incoming clients and new intakes.
- Work alongside the clinical team to ensure smooth communication and implementation of treatment plans.
- Help coordinate daily programming, schedules, recreational activities, and experiential outings.
- Maintain a safe, structured, and therapeutic environment for clients and staff.
- Address operational challenges and make timely decisions to support program success.
- Foster a positive team culture through accountability, recognition, and leadership.
- Ensure compliance with company policies, procedures, and applicable regulations.
Qualifications
Required:
- High school diploma or equivalent.
- Strong leadership, communication, and organizational skills.
- Ability to maintain professional boundaries and uphold program expectations.
- Ability to multitask and perform effectively in a dynamic environment.
- Valid driver's license and acceptable driving record.
- At least 1 year sobriety.
- Pass a background check
Preferred:
- Previous experience in behavioral health, substance abuse treatment, mental health services, healthcare, or residential care.
- Previous supervisory or management experience.
- Experience working with dual-diagnosis populations.
Ideal Candidate
We are looking for someone who:
- Leads with integrity and professionalism.
- Has firm but compassionate boundaries.
- Recognizes and encourages employees for a job well done.
- Is solution-oriented and resourceful.
- Can make sound decisions quickly and confidently.
- Works well as part of a multidisciplinary team.
- Takes ownership and initiative in daily operations.
Benefits
- Competitive compensation based on experience.
- Paid time off.
- Health benefits.
- Opportunity to make a meaningful impact in the lives of individuals in recovery.
- Supportive team environment and opportunities for professional growth.
Apply Today
If you are passionate about recovery, leadership, and helping others build a better future, we'd love to hear from you.
Steps Recovery Center
St. George, Utah