What are the responsibilities and job description for the Office Manager position at Stepowoy Enterprises LLC?
Roto-Rooter, a premier provider of plumbing and drain cleaning services, is seeking an experienced Office Administrator/Bookkeeper to join our team.
Responsibilities
- Accounting and Bookkeeping:
- Manage all aspects of day-to-day bookkeeping and accounting processes including but not limited to: accounts payable, accounts receivable, payroll, general ledger, bank reconciliations, and collection calls.
- Prepare monthly financial statements and reports.
- Maintain accurate and complete financial records.
- Office Management:
- Oversee office operations to ensure a smooth and efficient workflow.
- Maintain office supplies and equipment.
- Handle office communication and correspondence.
- Assist in developing and implementing office policies and procedures.
- Communicate effectively with employees of the branch
- Customer Service:
- Provide excellent customer service to clients.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Work closely with the service team to ensure customer satisfaction.
- Software Utilization:
- Utilize accounting software (Sage) for financial management.
- Use Service Titan for managing service operations and customer interactions.
- Microsoft Office including a good working understanding of Excel.
Salary : $50,000 - $70,000