What are the responsibilities and job description for the Sr. Electronic Communications Systems Administrator/Engineer position at Stephens?
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Creation, Implementation, Administration, and Maintenance of all Corporate Communication and Compliance systems and services.
- Works with other groups to drive implementation of new technologies.
- Microsoft 365 and Azure administration.
- Implement and maintain all aspects of applications used to govern user’s activities, as required by regulatory bodies.
- Ensure proper change management procedures are followed regarding the installation and testing of all upgrades and enhancements for Communication systems.
- Troubleshoot problems and take corrective action on a timely and effective basis.
- Escalate problems to management after developing a detailed description of issues including, but not limited to, known failure points and a hypothesis for root cause.
- Solve issues in an independent, collaborative manner utilizing available resources in-house and vendor provided.
- Creates and configures active directory user objects, email accounts, features, etc.
- Performs duties pertaining to the off boarding of user accounts and mailboxes, along with any other related tasks.
- Creates, executes, and maintains PowerShell scripts for use with Microsoft Active Directory and Exchange.
- Management of e-mail security (SPF, DMARC, DKIM).
- Management of other support related systems and applications.
- Works under general supervision with latitude for independent judgment.
- Consults with senior peers on certain projects.
- Provide technical support to system users as necessary.
- Performs other job-related duties as required.
- Bachelor’s degree or equivalent in a related field;
- Four to six years of related experience and/or training; or
- Equivalent combination of education and experience.
- Knowledge of Active Directory and Group Policy, required.
- General Windows server administration skills, required.
- Understanding of SMTP, SIP, DNS, and HTTPS.
- Microsoft Exchange experience, strongly preferred.
- Understanding of TLS and certificates.
- Strong aptitude for troubleshooting.
- Intermediate understanding of network security, protocols.
- Microsoft PowerShell knowledge, preferred.
- Microsoft Office suite, especially Outlook.
- Microsoft 365 experience, preferred.
- Knowledge of MSSQL Database software.
- Knowledge of Barracuda messaging products
- Working knowledge of Citrix Sharefile
- Knowledge of Proofpoint security appliances and systems
- Industry acknowledged certification strongly preferred MCSE/MCSA/RHCE.