What are the responsibilities and job description for the Armed Security Officer position at Stephens?
Provide protection for individuals and property from injury and/or criminal acts, prevent unauthorized entry and respond to emergency situations. Shift and days off to be determined.
This position is designated as a safety and security sensitive position pursuant to the Arkansas Medical Marijuana Act and is subject to drug and alcohol testing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Note: A security officer is often the very first and very last impression an employee, guest, tenant or visitor will have of our company – it is critical that you present a professional, capable and friendly image as people both arrive and depart our facilities. Upwards of 90% of an Officer’s day to day job involves delivering world class customer service.
This position is designated as a safety and security sensitive position pursuant to the Arkansas Medical Marijuana Act and is subject to drug and alcohol testing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Note: A security officer is often the very first and very last impression an employee, guest, tenant or visitor will have of our company – it is critical that you present a professional, capable and friendly image as people both arrive and depart our facilities. Upwards of 90% of an Officer’s day to day job involves delivering world class customer service.
- Control access points to Stephens property to prevent unauthorized entry and illegal removal of assets.
- Make positive eye contact with each person and acknowledging them as they enter the property, issuing a polite verbal greeting and assist with questions, directions, etc. Issue a polite verbal farewell as people depart the property.
- Patrol, both foot and mobile, Stephens locations to prevent unauthorized access, unauthorized/illegal activities such as security violations, thefts, pilferage, acts of vandalism, misconduct, etc. that may be detrimental to the company, its tenants and its employees.
- Patrols are also designed to detect and/or prevent serious maintenance issues such as water leaks, malfunctioning equipment, etc.
- Challenge unauthorized persons found on Stephens property.
- Monitor closed circuit television system to oversee safety, security, and traffic on Stephens property.
- Operate, monitor and maintain all other safety and security systems.
- Maintain constant alert for suspicious activity/individuals/vehicles/etc., safety hazards or incidents and takes action to correct related problems; issues citations for parking violations and tow vehicles as deemed necessary.
- Intercede as necessary in physical disturbances or to prevent property removal or damage.
- Subdue individuals when necessary.
- Communicate with all employees to increase their security awareness regarding corporate policy and procedure regarding safety & security.
- Respond to emergency/non-emergency situations and provide backup support to other security units in a timely manner.
- Assist victims of offenses.
- Provide or request other services as needed (i.e. police, fire, ambulance, towing service, etc.).
- Assist persons who are incapacitated due to an emergency situation.
- Provide first-aid services if necessary.
- Transport persons to other locations as necessary in responding to an emergency.
- Assist law enforcement officers as necessary.
- Conduct building surveys/security audits to ensure the safety and security of Stephens employees, tenants, and property.
- Write reports concerning security activities.
- Communicate information by radio, telephone etc.
- Process and update records (electronic and written) pertaining to security activities requiring appropriate documentation and record retention.
- Coordinate and record the issuance and retrieval of equipment/supplies; issuance & retrieval of access cards; visitor, tenant & employee clearance; etc.
- Armed Officer Positions are eligible for consideration as Long Gun Operator, Special Response Team, Special Response Team Leadership and/or vehicle patrol operations.
- Perform other tasks as assigned by management.
- High school diploma or general education degree (GED).
- Associate’s degree in a related field preferred.
- 2 years of related experience and/or training.
- Equivalent combination of education and experience.
- Current valid driver’s license to operate company vehicles.
- A DUI/DWI conviction or pending charge may be a disqualifying factor for this position.
- Must have or qualify for a current Arkansas Armed Security Officer Commission (CSO).
- Employee must maintain current active status of all required licenses and must carry the license at all times while on duty.
- CPR/AED and Basic First Aid.
- Must be 21 years of age, bondable and meet all minimum requirements in the state of Arkansas as it pertains to private security officers.
- Required to carry firearms with assigned duties and has the authority to use such weapons as needed, in accordance with internal security policy and all applicable local, state and federal laws.
- Must not have a formal discipline within the previous six-month period and must have a recommendation letter from current supervisor.
- As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
- Excellent verbal, written and organizational skills and strong attention to detail.
- Self-motivated with the ability to work independently in a fast-paced environment.
- Ability to prioritize and handle multiple tasks simultaneously.
- Analytical, critical thinking and problem solving skills with the ability to determine the appropriate action.
- Process management skills.
- Establish and maintain effective working relationships at all levels of the organization.
- Proficient in Microsoft Office Suite or similar software, with the ability to learn and utilize industry specific software as required.
- Ability to maintain confidentiality.
- Demonstrated reliability in attendance and work performance.
- Ability to successfully complete all required training programs and maintain a commission as an armed security officer.
- Frequently prepare written reports and logs in neat, legible handwriting.
- Ability to work under frequent time pressures.
- Ability to work multiple shifts, variable shifts, weekends, holidays, etc.
- Ability to handle both common and crisis situations at the client site, calmly and efficiently.
- Pre-employment drug screening.
- Pre-employment psychological exam.