Dispatcher

Stephens & Smith is looking for a detail-oriented and organized Dispatcher to manage daily scheduling, coordinate communication with drivers, and ensure accurate billing and data integrity. In this role, you'll assign tasks, resolve scheduling conflicts, and collaborate with project managers and clients to optimize hauling schedules. You will also verify billing information, work with accounts payable to ensure vendor billing accuracy and generate reports on truck usage and departmental activity.

The ideal candidate thrives in a fast-paced environment and excels at multitasking, problem-solving, and delivering excellent customer service. Strong communication skills and basic accounting knowledge are essential for success in this role. If you're ready to take on a dynamic position, we encourage you to apply.

Key Responsibilities

• Coordinate with drivers to assign and oversee daily tasks efficiently.
• Quickly identify and resolve scheduling conflicts or issues to ensure smooth operations.
• Work closely with project managers and external clients to assess hauling needs and optimize scheduling for efficiency.
• Review and validate billing entries to ensure accuracy, confirming that all boom jobs are properly recorded.
• Import dump truck billing into the Foundations system and handle external client billing efficiently.
• Input and verify pump truck billing, ensuring accuracy for both Lincoln and Omaha locations.
• Import billing data for hook and semi trucks and efficiently process external client billing for both Lincoln and Omaha locations.
• Maintain and update Fleetmatics with billing rates, job details, client entries, and payment information.
• Work with accounts payable to confirm the accuracy of vendor billing for material pickups.
• Perform audits to ensure accurate data entry and recording across all departments.
• Create detailed reports on truck usage and departmental activities, and share the findings with the appropriate department heads.
  
  

Preferred (Not Required) Talents

• Proficient computer skills including MS Outlook, Excel, and Word.
• Thorough knowledge of construction industry standards and best practices
• Demonstrates the ability to work effectively both independently and collaboratively within a team-oriented environment.
• Excellent oral and written communication skills.
• Detail-oriented and excellent organizational skills.
• Excellent analytical and problem-solving skills.
• Excellent interpersonal skills.
• Self-starter with demonstrated ability to make decisions, multi-task, and meet strict deadlines.
• A high degree of professionalism.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to interact effectively with drivers, clients, and project managers.
• Organizational Skills: Outstanding organizational abilities, capable of multitasking and managing multiple projects simultaneously.
• Problem-Solving: Strong critical thinking skills to resolve scheduling conflicts, driver issues, and other operational challenges efficiently.
• Attention to Detail: High level of accuracy in data entry and reporting to ensure precision in all tasks.
• Ability to Work Under Pressure: Skilled at managing a fast-paced work environment with shifting priorities.
• Customer Service: Ability to communicate professionally and effectively with project managers and external clients, ensuring satisfaction.
• Basic Accounting Skills: Strong foundational accounting skills to guarantee accurate billing for both internal and external clients.
  
  

Qualifications

• At least one to two years of prior experience working in the construction industry (preferred not required)
• At least one to two years of prior experience working in the dispatching industry.
• Possession of an associate's degree in a relevant field is preferred.
  
  

Equal Opportunity Employer, including disabled and veterans.

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