Legal Front Desk Receptionist / Records Clerk

Join Our Team!
Stephens Law is a boutique trial firm handling only serious personal injury and wrongful death cases across Texas. We do not run a volume practice. We represent families in the most catastrophic cases — trucking collisions, industrial incidents, company vehicle crashes, and other life-altering events.

We are seeking a professional, organized, and customer-focused Front Desk Receptionist / Records Clerk to become the face of our firm. This position is ideal for someone who is friendly, organized, dependable, and passionate about delivering an exceptional experience for every client who contacts or visits our firm. You will play a vital role in supporting our attorneys, paralegals, and clients.

What You Will Do

· Answer and direct incoming phone calls with professionalism and compassion.

· Welcome clients, visitors, and vendors while maintaining a warm and professional reception area.

· Assist with client intake.

· Assist Intake Coordinator with data collection.

· Request and track medical records, billing records, and driving records.

· Organize and upload documents into electronic case files.

· Scan and distribute incoming mail and process outgoing mail daily.

· Maintain office, kitchen, and beverage supplies.

· Assist with internal office communications and social media posts celebrating our team and community involvement.

What We Are Looking For

· Friendly, outgoing, and professional

· Excellent on the telephone

· Highly organized and detail-oriented

· Able to multitask and prioritize work independently

· Dependable with excellent attendance

· Comfortable learning new software and technology

· Able to maintain confidentiality

· A team player who enjoys helping others

· Calm under pressure and able to manage multiple priorities

Qualifications

Required

· Minimum of 2 years of receptionist, administrative assistant, or customer service experience

· Strong computer skills, including Microsoft Office, Outlook, Word, and Excel

· Excellent verbal and written communication skills

· Strong organizational and time-management abilities

Preferred

· Experience working in a law firm or medical office

· Experience with case management software

Why You Will Love Working Here

· Supportive team environment

· Professional office setting

· Meaningful work helping injured clients through difficult times

· Stable, full-time employment

· Paid holidays

· Paid time off

· Health insurance and other benefits

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $40,000 - $50,000