Customer Service Representative – Property & Casualty

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Process and provide the following for Stephens Insurance clients:
• Endorsement requests
  • New and Renewal Business – bind, issue certificates, and Auto ID Cards
  • Daily Certificate Requests
  • Audits
  • Monthly Reports
  • Policy Booklets &/or electronic versions of policies
• Prepare and issue pre-renewal summaries.
• Order Loss Runs & prepare premium & loss summaries.
• Perform other tasks as assigned by members of the account team, including Account Manager, and management.

EDUCATION AND/OR EXPERIENCE                                             

• High school, plus specialized schooling in this specific skill area and three years of experience interacting with agents, insurance companies, and policyholders. Experience in handling much of the paperwork related to insurance policies, such as policy applications and changes and renewals to existing policies

CERTIFICATES, LICENSES, REGISTRATIONS  

• Arkansas Property and Casualty