What are the responsibilities and job description for the Management Associate - Full Training Program position at Stephen Consulting?
Stephen Consulting is a business consulting firm in the Anaheim area that specializes in handling the management of local accounts on behalf of our clients. We believe in bringing the human element back into customer service, sales, and business management, meeting with clients and customers directly to ensure positive experiences for all. Stephen Consulting is dedicated to fostering an environment that promotes growth, innovation, and excellence in the business management industry for our clients, our customers, and our employees.
We are currently seeking an ambitious, motivated Management Associate to join our up-and-coming team and help us take our operations further! As a Management Associate with Stephen Consulting, you will benefit from a tried and tested management training program that is designed to teach you the ins and outs of business management and operations, from the day-to-day customer service and sales interactions to big-picture profit and loss statements and client relations.
What You’ll Do as a Management Associate :
- Shadow senior management staff to gain a thorough understanding of business operations
- Work closely with various departments, including customer service, sales, and human resources, to ensure business runs smoothly and efficiently
- Assist in the implementation of big picture business plans and strategies
- Participate in the day-to-day operations, including closing sales deals and offering supportive customer service
- Track and monitor team performance in sales targets and customer satisfaction metrics
- Collect and relay feedback from customers to senior management to identify areas for improvement
- Participate in management training sessions that support continuous development to improve leadership and management skills
