What are the responsibilities and job description for the Career Coach position at Stepful?
About Stepful
Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers.
In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. Additionally, we were named the #1 EdTech company in the U.S. by TIME for 2025 and to GSV's 150 Most Transformational Growth Companies in Digital Learning.
We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere.
Our Values
We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values:
Care first: We do whatever it takes for our students to succeed.
Learn quickly: We test, learn with data, and iterate.
Build together: We win when we rely on each other.
Own it: We show up, take initiative, and show pride.
About The Role
We at Stepful are seeking a dedicated Career Coach to join our career services team, focusing on supporting Stepful graduates to find jobs in the healthcare sector. The ideal candidate will have exceptional coaching skills and a passion for helping others achieve their career goals.
What You’ll Do
$18 - $22 per hour
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers.
In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. Additionally, we were named the #1 EdTech company in the U.S. by TIME for 2025 and to GSV's 150 Most Transformational Growth Companies in Digital Learning.
We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere.
Our Values
We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values:
Care first: We do whatever it takes for our students to succeed.
Learn quickly: We test, learn with data, and iterate.
Build together: We win when we rely on each other.
Own it: We show up, take initiative, and show pride.
About The Role
We at Stepful are seeking a dedicated Career Coach to join our career services team, focusing on supporting Stepful graduates to find jobs in the healthcare sector. The ideal candidate will have exceptional coaching skills and a passion for helping others achieve their career goals.
What You’ll Do
- Student Coaching: Provide group and one-on-one career coaching to students, helping them navigate their job search in the healthcare industry.
- Resume and Cover Letter Assistance: Help students construct and refine their resumes and cover letters to meet the specific needs of healthcare employers.
- Interview Preparation: Conduct mock interviews, providing feedback and strategies to improve interview performance, with a focus on common healthcare sector scenarios.
- Networking Opportunities: Assist students in identifying and engaging with professional networks, alumni, and employers in the healthcare field.
- Job Search Assistance: Aid students in developing efficient job search strategies, identifying suitable job openings, and understanding the application processes specific to healthcare roles.
- Soft Skills Development: Coach students on developing essential soft skills such as communication, empathy, teamwork, and stress management, which are crucial in healthcare settings.
- Industry Insight: Stay updated with the latest trends, requirements, and opportunities in the healthcare industry to advise students effectively.
- Career Planning: Guide students in understanding various career pathways within the healthcare sector and setting realistic career objectives.
- Performance Tracking: Monitor and report on the progress of students, adjusting strategies as needed to ensure successful outcomes.
- Bachelor’s degree in Education, Human Resources, Psychology, Career Counselling or a related field is preferred; a background in healthcare or related studies is preferred.
- Proven experience as a career coach, counselor, or similar role; experience in the healthcare industry is a plus.
- Excellent interpersonal and communication skills, with the ability to motivate and inspire confidence in others.
- Familiarity with career development theories, coaching techniques, and counseling practices.
- Proficiency in using online teaching tools and technology (Zoom, Calendly, Google Suite)
- Strong understanding of job market trends, especially in the healthcare sector, is a plus.
$18 - $22 per hour
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
Salary : $18 - $22