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Protective Services Caseworker - Support Older Adults in the Community!

STEP Inc
Williamsport, PA Full Time
POSTED ON 7/18/2026
AVAILABLE BEFORE 11/15/2026

Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. has been serving the community for 60 years! As part of the Community Action Network, STEP has a long history of providing programs to support needs identified through its Community Assessment. Being a part of STEP, makes you part of something much bigger - people helping people and building stronger communities! Are you interested in making a positive impact in peoples’ lives?

Protective Services Caseworker Position Summary:
This position investigates reports of abuse, neglect, abandonment, and exploitation received under the Older Adults Protective Services Act (OAPSA). The Protective Services Caseworker completes investigations, develops care plans, and arranges services to eliminate imminent risk to senior citizens. The end result is to resolve the problems causing the need for Protective Services in the least restrictive manner to the Older Adult.

Why Join Us?

  • Purpose-driven work that protects and empowers older adults
  • Collaborative team environment with community impact
  • Ongoing training and professional development
  • Variety in your day—office, fieldwork, and community engagement
  • Opportunities to advocate within legal and social systems

Qualifications:

  • Bachelor’s degree in Social Work or a related field;
  • Two years of experience in public or private social work that involves comprehensive and/or psychosocial assessments, or a licensed Registered Nurse with two years of experience, preferably involving home health services or in a program performing comprehensive functional and/or psychosocial assessments; and,
  • One year of experience as an entry-level Caseworker I within an Area Agency on Aging Services Program is preferred.

Requirements:

  • Valid driver’s license and reliable transportation with appropriate insurance coverage available daily;
  • Pennsylvania State Police Criminal History Clearance, Child Abuse Clearance, FBI Clearance, and National Sex Offender Registry check current within 90 days of employment; and Motor Vehicle Record check;
  • One year of experience with both operating personal computer hardware within a networked environment and Microsoft Office products including Word, Access, and Excel;
  • Clear speaking voice and the mental and physical ability to perform essential job functions without any health restrictions, including the ability to sit, stand, climb stairs, and safely lift and carry up to twenty pounds unassisted, have unrestricted use of the upper body, corrected or uncorrected hearing and vision within normal ranges, and the ability to access handicapped-inaccessible residences; and,
  • Work nontraditional hours as needed or assigned, including evenings and weekends.

**Interested applicants should view the full job description and fill out our online application at www.stepcorp.org/careers-service

STEP, Inc. is an Equal Opportunity Employer.

If you are passionate about making a difference in the lives of individuals and families within the community, we invite you to apply today for the Protective Services Caseworker position at STEP, Inc.

Job Type: Full-time

Pay: From $27.45 per hour

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Education:

  • Bachelor's (Required)

Work Location: In person

Salary : $27

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