What are the responsibilities and job description for the Student Success Advisor position at Step In Style Dance?
TITLE: Studio Success Assistant
Step In Style Dance is seeking a part-time Studio Success Assistant. This position works with administrators and instructors to help create a positive environment that is not only welcoming but also helps each student with character development and the ability to step beyond. The ideal candidate has strong written and verbal communication skills, is confident working with clients both in person and on the phone, enjoys interacting with community members, and is self-motivated and enjoys working with a team.
Studio Success Assistants provide high quality customer service to students and their families, offer important administrative support to instructors, and help coach potential students through the enrollment process.
Additional responsibilities include:
- Maintaining regular communication with students via email, text, and phone
- Answering the studio phone, voicemails, and returning calls
- Keeping the studio database updated for both students and prospects
- Maintaining the studio daily schedule and tracking prospects
- Greeting prospects and students and providing assistance as necessary
- Doing enrollment conferences with prospects and enrolling new students
- Providing administrative support for special events and performances
- Serving as the front-facing social hub at the studio
Other qualifications include but are not limited to:
- Strong verbal and written communication skills
- Ability to work as an effective team member so you can help manage studio programs and execute special events
- To be coachable and eager to learn new skills
- Ability to set and remain accountable to personal goals
Starting Pay Rate: $15.16-$25/hour depending on experience.
Candidates must be available Monday-Friday afternoons/evenings and possible Saturday mornings. Specific days and times will be discussed during the interview process. Please submit a resume detailing education, applicable work experience, and references. Those selected for interviews will be contacted by phone and or email.
Pay: $15.16 - $20.00 per hour
Expected hours: 10.0 – 25.0 per week
Work Location: In person
Salary : $15 - $25