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Program Coordinator ( DDA)

Step by Step In Home Care
Waldorf, MD Full Time
POSTED ON 11/27/2025
AVAILABLE BEFORE 3/27/2026

JOB PURPOSE: Position in St.Mary’s County

Pay is hourly!

Under the general supervision of the Director, the Program Manager will have administrative responsibility for the individual, staff, and facilities, as well as a broad range of program-wide administrative issues within the Tri-County area (Calvert, Charles and St. Mary’s Counties). This position requires a commitment to individual choice and community integration and inclusion of the consumers. Travel by car is necessary and a great deal of time will be spent in individual sites and Person Center Planning meetings.

This position requires the ability to be work where needed within the Tri-County area.

The Program Coordinator must pay close attention to detail for accurate results and will be under frequent exposure to unusual pressure, therefore good stress management skill are necessary and expected.

ESSENTIALS DUTIES AND RESPONSIBILITIES:

SUPERVISION:

Schedules

  • Reviewing schedules completed by Directors assistant for all group homes & day centers
  • Interviews, hires, & evaluates the employment of staff members along side HR admin & the directors assistant
  • Assures adherence to policies and procedures via training and feedback
  • Provides individualized orientation to new staff members, mentors and provides feedback

Delegate and assign duties

  • Monitor delegation/assignments given by the administration team to Direct Support Professional (DSP) & Personal Support Staff ( PSP)
  • Monthly reviews of all documentation/check list for accuracy and completion such as:
  • PCP if needed that month
  • All financial records to be turned in
  • All inspections and drills
  • Attendance/Case notes
  • Attend all meetings and assist with addressing issues as needed
  • Ensure that the appropriate agency personnel are invited to the meeting

FINANCIAL MANAGEMENT:

  • Review/develop and finalize each house budget with the Director
  • Monitor bank accounts and funding for each person living in the homes with Director
  • Communicate with administration team when accounts are getting high and steps to spend appropriately
  • Review all PCP’s for referrals & current participants

DOCUMENTATION:

  • Tracking when documentation is due and ensure documents are completed on the timeline requested
  • Initiate modified service funding plan
  • Review all documentation and reports in EHR.
  • Review training sheets monthly to ensure they are filed correctly and signed off by the appropriate staff
  • Complete AIRS report within in given timeline
  • Quarterly quality assurance reviews of each assigned home

HEALTH and WELLNESS:

  • Review/Monitor medical apt paperwork before turning into nurse
  • Review monthly activity schedules
  • Complete corrective actions for med errors

PROFESSIONALISM:

  • Models initiative and creative problem solving, especially in relation to staff conflicts.
  • Demonstrates appropriate workplace behavior, modeling the agency’s philosophy.
  • Demonstrates positive role-model behavior.
  • Maintains confidentiality in relation to individuals and staff issues.

KEY COMPETENCIES:

  • Advocacy-Encouraging and supporting people in expressing their choice, goals and rights
  • Communication-Actively listing to the consumers we support based on their preferred method of communicating.
  • Relationship building-Creating opportunities for the consumers to build relationships, make positive connections and develop meaningful relationship in an all- inclusive environment.
  • Attending events
  • Assisting admin team with office task
  • Conduct staff training
  • Conduct home visits

EDUCATION AND EXPERIENCE REQUIREMENTS (Minimum)

  • Bachelor's degree in Human Services field or related field preferred.
  • A minimum of 2 years of experience working directly with persons with developmental and intellectual disabilities.
  • Ability to communicate with and provide support to individuals who are experiencing behavioral challenges.
  • Must be personable, energetic and have strong communication skills, both orally and in writing.
  • Must have knowledge of community resources available

JOB KNOWLEDGE, SKILLS AND ABILITIES (Job requirements)

  • Possesses a proficiency in computer-based software, e.g. Excel, Word and Access.
  • Willingness to work anywhere within the Tri-County area (Calvert, Charles and St. Mary’s counties) as needed.
  • Has a good command of the English language both oral and written and demonstrates these skills.
  • Possesses the ability to be forward thinking and creative.
  • Has demonstrated knowledge.
  • Is well organized and self-directed, and a team player.
  • Has the ability to respond effectively to the most sensitive inquiries or complaints.
  • Has a working knowledge of funding streams from DDA.
  • Demonstrates effective supervisory and leadership skills.
  • Admin on call one week monthly with our on call after hours team
  • Possesses a valid driving license with a good driving record, and access to a safe vehicle (must pass agency sponsored inspection) for transporting people receiving services.
  • Possesses the ability to pass the criminal background check mandated by the State of Maryland.
  • Have a great attitude

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

  • Paid time off

Work Location: In person

Salary : $23 - $26

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