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Community Support Team Lead

Step By Step Care, Inc.
Greensboro, NC Full Time
POSTED ON 10/28/2025
AVAILABLE BEFORE 12/27/2025

Community Support Team Lead

Job Description:

Community Support Team Lead (CST) service is a team approach designed to address the identified needs of children and adolescents, who due to serious and chronic symptoms of an emotional, behavioral, and/or substance use disorders, are unable to remain stable in the community without intensive interventions. The Community Support Team Lead (CST) will serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. He/She will coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. This service may only be provided to individuals through age 20. This medically necessary service directly addresses the recipient’s mental health and/or substance-related diagnostic and clinical needs.

The Team Leader will provide case management coordination functions including linking, arranging, coordinating and referring consumers to community resources. Additionally, this individual will supervise and lead a team of employees and be required to make independent judgments and use discretion when making decisions related to caseloads.

Minimum Job Requirements:

Education and Experience:

Master’s Degree in human service field and holds a license or provisional license. If provisional, must be licensed within 30 months of hire date

Qualifications:

Must maintain auto liability insurance

Ability to multi-task

Ability to be supervised and willing to comply with different changes in agency’s policy and structure

Ability to make professional decisions for the betterment of the consumers’ treatment

Ability to handle and manage crisis with consumers and consumers’ families

Ability to respond in crisis situations using critical judgment skills

Job Responsibilities: Provide individual and family therapy for each client served by the team

Designate the appropriate team staff such that specialized clinical expertise is applied as clinically indicated for each client

Provide and coordinate the assessment and reassessment of the recipient’s clinical needs

Provide clinical expertise and guidance to the CST team members in the team’s interventions with the recipient

Provide the clinical supervision of all members of the team for the provision of this service

Oversight the responsibilities of the Qualified Professional (QP) and assist the QP with responsibilities outlined in the QP job description

Direct and assist with the responsibilities of all other CST staff as outlined in their job description including participating in the person centered planning process and crisis interventions

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $60,000 - $70,000

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