Business Development Representative

Job Summary:

• We are seeking a dynamic and motivated Business Development Representative (BDR) to join our team. 
• The BDR will be responsible for calling and activating new clients, specifically Single-Family Rental Real Estate Investment Trusts (SFR REITs) and Property Management Companies (PMCs), to facilitate their maintenance work needs. 
• The primary objective is to ensure these clients are successfully onboarded and achieve positive outcomes on their first ten work orders.

Key Responsibilities:

Client Outreach

• Proactively identify and contact potential SFR REITs and PMCs to introduce our maintenance services.
• Utilize cold calling, email campaigns, and social media outreach to generate interest and secure meetings with decision-makers.

Client Activation

• Onboard new clients by providing detailed information about our services, processes, and benefits.
• Guide new clients through the initial setup, ensuring all necessary documentation and agreements are completed.

Relationship Building:

• Establish and maintain strong relationships with new clients, acting as their primary point of contact during the onboarding phase.
• Conduct regular follow-ups to address any concerns and provide ongoing support.

Work Order Management:

• Ensure the successful completion of the first ten work orders for each new client by coordinating with the operations and service teams.
• Monitor and track work order progress, resolving any issues that arise promptly.

Client Success:

• Provide training and resources to new clients to help them effectively use our platform and services.
• Gather feedback from clients to identify areas for improvement and ensure a high level of satisfaction.

Reporting and Analysis:

• Maintain accurate records of client interactions, work order statuses, and feedback in the CRM system.
• Analyze data to measure the success of onboarding efforts and identify trends or areas for improvement.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 2-5 years of proven experience in sales, business development, or customer service, preferably in the real estate or property management sector.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Highly organized with excellent time management abilities.
• Proficient in CRM software. 
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-driven with a track record of meeting or exceeding targets.

Preferred Qualifications:

• Experience working with SFR REITs and PMCs.
• Familiarity with maintenance and property management processes.
• Knowledge of the real estate market and industry trends.

Benefits:

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.

Join our team and help us revolutionize the maintenance services industry for SFR REITs and PMCs.