Demo

Help Desk Support

Stellar IT Solution
Austin, TX Full Time
POSTED ON 11/20/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Help Desk Support position at Stellar IT Solution?

Job Details

Our Fortune 500 client is looking for a Help Desk Support Specialist on their project based out of Austin, TX

Job Title: Help Desk Support Specialist

Location: Austin, TX _Onsite

Duration: Long-term

Job Description:

  • Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
  • Experience working with customers across all levels of technological proficiency.
  • Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
  • Experience with Active Directory
  • Experience with cloud platforms and technologies like Microsoft Azure
  • A strong desire to grow and advance within an organization with an opportunistic landscape
  • A strong desire to grow and advance within an organization with an opportunistic landscape

Please send your updated Word format resume along with your best contact details to or call me at .

Stellar IT Solutions is a Global IT Solution provider headquartered in Rockville, MD, with operations in the US and India. Stellar IT Solutions has over 15 years of IT and consulting experience to give cost-effective solutions to many Fortune 500 companies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary.com Estimation for Help Desk Support in Austin, TX
$48,311 to $59,330
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