Business Analyst 3

Due Date: 05/20/2026@5PM CST (6PM EST)

Here is a new opportunity in DIR TX (529601712) - Business Analyst 3

Note: The attached forms are mandatory to submit a candidate.

Department: Texas Health and Human Services Commission

Location:  701 W 51st Street, Austin, TX 78751

The working position is Hybrid - On Site and Telework

• Position will be 3 days remote with 2 days (Tuesdays and Wednesdays) required to be onsite at the location listed above.
• Program will only accept LOCAL ONLY candidates for this position.

Interviews will be via MS TEAMS

Submission Limit: 01

Duration: 06 Months

Job Description:

Texas Health and Human Services Commission requires the services of 1 Business Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Business Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.

All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission  and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus.

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry-standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus. This position also requires working closely with IT and Contract Management Support (CMS) staff to develop and maintain clear, user friendly documentation for internal applications. This role focuses on translating application functionality, enhancements, and updates into guides and reference materials that help end users effectively use the systems.

Key Responsibilities:

Collaborate with IT developers, analysts, and other stakeholders to understand application functionality and enhancements

Develop and maintain user guides, how to documents, and other application related documentation

Create and maintain visual aids, including screenshots and step by step visuals, to support written instructions

Update documentation and visual materials to reflect new features, enhancements, or system changes developed by IT staff

Organize and present technical information in a clear, concise, and accessible manner for non-technical users

Ensure all documentation and visual content is accurate, current, and aligned with application functionality

Participate in meetings, demos, or walkthroughs to gather information on system changes and updates

Assist in updates and development of training materials

II.  CANDIDATE SKILLS AND QUALIFICATIONS



