What are the responsibilities and job description for the Field Service Technician position at Stellar Consulting Solutions, LLC?
Key Responsibilities
* Create, test, maintain, update, and support standard Windows desktop and laptop images.
* Review and develop standardized endpoint images aligned with enterprise standards and approved configurations.
* Deploy operating system images to desktops and laptops using approved enterprise image deployment processes.
* Validate image functionality, application compatibility, security controls, and operating system configurations prior to deployment.
* Support device provisioning, configuration, software installation, and operating system deployment activities.
* Create and maintain image documentation, build procedures, testing results, and release records.
* Support hardware refresh, replacement, migration, deployment, and re-imaging activities.
* Coordinate with application owners and support teams to ensure software packages are compatible with standard desktop images.
* Test and certify image updates, patches, drivers, and software releases before production deployment.
* Maintain image versions and support release management activities for desktop image updates.
* Ensure all image configurations comply with customer security, operational, and configuration management standards.
Required Skills
* Strong experience in Windows desktop and laptop imaging.
* Experience creating, maintaining, testing, and deploying enterprise desktop images.
* Experience with OS deployment, image refresh, and device provisioning activities.
* Knowledge of desktop application packaging and software deployment concepts.
* Experience supporting enterprise endpoint standards, configurations, and lifecycle management.
* Strong troubleshooting, documentation, and communication skills.