Regional Sales Manager - Charlotte, N.C.

Position Summary

The Regional Sales Manager (RSM) is responsible for managing Stellantis Financial Services US Corp, (SFS) DRMs calling on Stellantis (STLA) OEM automobile dealerships. The objective for the Regional Sales Manager is to create consistency in the consultative sales process, to achieve the target KPIs product penetration, and the dollar volume funded, of indirect auto finance retail installment contracts, lease contracts, commercial fleet accounts and floor plan opportunities, in-line with corporate objectives.

The RSM manages, develops and trains assigned Dealer relationship Managers (DRMs). This includes oversight of DRM itineraries, monitoring of dealership production by DRM, plus identifying opportunities to improve production performance in their markets. In addition, they will oversee implementation of dealership training to improve attainment of key performance indicator goals.

Must live within a commutable distance to: Charlotte, North Carolina

Responsibilities

• Collaborate with the Director, Sales for the Region to develop monthly plans for each DRM and their assigned market
• Conduct joint field sales calls with assigned DRMs, to evaluate performance. Identify opportunities for improvement and create an appropriate course of action for the DRM to follow
• Implement, and gain adoption of assigned DRMs, regarding the consultative sales process, utilizing recommended strategies developed through a customized SFS sales training program
• Coach DRMs how to have productive, consultative, sales interviews
• Ensure Jericho Call Note utilization meets expectations, including identifying the 4 Ps of purpose, people, performance, and plan. This should also include the dealer’s call to action, and use of the DRMs Outlook calendar to drive DRM itineraries. (Scheduled Calls) Further Jericho adoption includes the use of all modules in the application, Titles, Complaints, and Commercial
• Providing work-related guidance in accordance with the Company’s policies and procedures
• Work with Director in weekly conference calls with staff to determine issues that impact production and provides training on topics which will improve efficiencies and production - develops best practices
• Conducts ad hoc reporting as required
• Complies with all company policies and procedures
• This position involves regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth
• Performs other duties as outlined in individual objectives
• Other duties as assigned
  
  

Qualifications & Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

• Minimum five (5) years’ experience in an indirect lending capacity plus experience in indirect retail, lease, commercial and business lending operations for an indirect lender the specific technology domain
  
  

Education

• Bachelor’s degree in a related field or like-business experience equivalent
  
  

Skills Required

• Must also have experience in leasing and dealer lending, with the ability to educate individuals on the functionality of those programs
• Experience in a captive environment
• Knowledge of franchised automobile dealerships operations is a must
• Ability to assist in directing the work of employees assigned to the department by leading and overseeing their day-to-day activities and work schedules
• Travel % – 100%
  
  

Qualifications Preferred

• Experience as a Regional Sales Manager is a plus
  
  

Physical Requirements: Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.