What are the responsibilities and job description for the Deskside Technician position at Stefanini North America and APAC?
Details:
Job Description
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may call: (248) 582-6566/ email: Manisha Singh (manisha.singh@stefanini.com) for faster processing!
Good Understanding And Knowledge Of:
Details:
Additional required Qualifications:
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.
Job Description
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may call: (248) 582-6566/ email: Manisha Singh (manisha.singh@stefanini.com) for faster processing!
Good Understanding And Knowledge Of:
- Windows 11
- MS Office 365 with expertise in Excel, Word, PowerPoint
- MS Outlook
- Laptop Support
- Networking (Networking is all networking, including home setup, mobile wireless and basic commercial.)
- Mobile device support (The majority of mobile device support would be on the iPhone but familiarity with all forms would be helpful.)
- Malware removal
Details:
Additional required Qualifications:
- High school diploma or equivalent required
- 1-2 year relevant experience
- Previous experience in a helpdesk environment is an asset
- Must be highly motivated, with a positive "Can-do" attitude
- Must have a hands-on attitude to all aspects of the day to day operation
- Must possess concrete customer service skills
- Excellent oral and written English skills
- Ability to communicate with all levels of the organization
- Ability to work efficiently under stress
- Must be flexible and willing to adapt quickly due to priority changes
- Ability to work both independently and in a team-oriented environment
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.