What are the responsibilities and job description for the Deskside Technician II position at Stefanini North America and APAC?
Details:
Job Description
Stefanini Group is looking for a Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at (248) 386-7399/Micah.Andres@Stefanini.com for faster processing. Thank you!
Job Purpose And Summary
The IT Site Administrator is responsible for supporting the local users and to operate/maintain the local IT infrastructure. The main tasks for the position are:
appropriate local user support (1st and partially 2nd level support)
planning, installation and configuration of local IT infrastructure
operate and maintain local IT infrastructure
coordinate local IT activities with central IT functions
Essential Experience
providing on-site and remote user support.
installing, configuring, and maintaining devices operating on the local network including PCs, printers, etc,
supporting and troubleshooting equipment and peripherals (HDD, mice, keyboards, printers, etc.) :
installing, configuring and diagnosing office applications (MS Office, Adobe, Autodesk, IE, RDS, etc) according to specifications.
troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.);
supporting windows networks (AD, Users, profiles, file permissions);
Basic knowledge of network (Cabling, connectivity, networking, etc);
Basic knowledge of virtualization methods (VMWare);
Basic knowledge in Client/Server environments (Citrix terminal server);
Working on documentation and capacity management.
Proven experience as IT Technician or relevant position
Manage local IT inventory (e.g. hardware inventory, software licenses)
Working Environment
The primary location for this position is supporting our plants. You will be required to travel to the remote sites quarterly to support our users in person. Otherwise support for these locations is done remotely. You will also provide remote support to employees who work from home such as salesme.
Job Requirements
Details:
Minimum Requirements
Education and/or Experience
Technical education in Information Technology
Knowledge, Skills, And General Abilities
Computer literacy: Advance skills in MS Word, Excel, PowerPoint, database creation/Management, ERP systems
Excellent oral and written communication
This position requires that the person be a highly organized, self-motivated individual who can work independently and as a team member
Cognitive Abilities
Strategic thinking and action
Out of the box thinking
Process-oriented mentality
Be able to concentrate for extended periods of time
Physical Requirements
The ability to lift 20 pounds on occasion
The ability to respond quickly to sounds
The ability to see and respond to dangerous situations
The ability to safely climb ladders
The ability to wear personal protective gear correctly
Job Description
Stefanini Group is looking for a Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at (248) 386-7399/Micah.Andres@Stefanini.com for faster processing. Thank you!
Job Purpose And Summary
The IT Site Administrator is responsible for supporting the local users and to operate/maintain the local IT infrastructure. The main tasks for the position are:
appropriate local user support (1st and partially 2nd level support)
planning, installation and configuration of local IT infrastructure
operate and maintain local IT infrastructure
coordinate local IT activities with central IT functions
Essential Experience
providing on-site and remote user support.
installing, configuring, and maintaining devices operating on the local network including PCs, printers, etc,
supporting and troubleshooting equipment and peripherals (HDD, mice, keyboards, printers, etc.) :
installing, configuring and diagnosing office applications (MS Office, Adobe, Autodesk, IE, RDS, etc) according to specifications.
troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.);
supporting windows networks (AD, Users, profiles, file permissions);
Basic knowledge of network (Cabling, connectivity, networking, etc);
Basic knowledge of virtualization methods (VMWare);
Basic knowledge in Client/Server environments (Citrix terminal server);
Working on documentation and capacity management.
Proven experience as IT Technician or relevant position
Manage local IT inventory (e.g. hardware inventory, software licenses)
Working Environment
The primary location for this position is supporting our plants. You will be required to travel to the remote sites quarterly to support our users in person. Otherwise support for these locations is done remotely. You will also provide remote support to employees who work from home such as salesme.
Job Requirements
Details:
Minimum Requirements
Education and/or Experience
Technical education in Information Technology
Knowledge, Skills, And General Abilities
Computer literacy: Advance skills in MS Word, Excel, PowerPoint, database creation/Management, ERP systems
Excellent oral and written communication
This position requires that the person be a highly organized, self-motivated individual who can work independently and as a team member
Cognitive Abilities
Strategic thinking and action
Out of the box thinking
Process-oriented mentality
Be able to concentrate for extended periods of time
Physical Requirements
The ability to lift 20 pounds on occasion
The ability to respond quickly to sounds
The ability to see and respond to dangerous situations
The ability to safely climb ladders
The ability to wear personal protective gear correctly