What are the responsibilities and job description for the Bilingual Inside Sales Representative for Manufacturing Company position at Steel Building Systems?
A growing manufacturing organization is seeking a Bilingual Inside Sales Representative to support component sales and develop into a full-cycle sales professional.
This role is designed for someone who wants to build a career in B2B sales within the steel building and construction industry. The position focuses on handling inbound calls, assisting customers with component orders, learning quoting processes, and supporting senior sales representatives. This is a hands-on, fast-paced role that provides direct exposure to customers, products, and the sales process, with a clear path for growth into a Senior Inside Sales position.
Key Responsibilities
- Answer inbound calls and assist customers with component and accessory orders
- Provide accurate product information, pricing, and availability to customers
- Support the sales team with quotes, order entry, and follow-up communication
- Learn to read basic construction drawings and understand customer project needs
- Assist in preparing quotes using internal systems and tools
- Maintain accurate customer and order information in CRM systems
- Follow up on open quotes, inquiries, and customer requests in a timely manner
- Partner with production, engineering, and customer service teams to ensure accurate order processing
- Develop product knowledge across steel building components, materials, and systems
- Support senior sales reps with pipeline management and administrative tasks
- Deliver a high level of customer service and professionalism on every interaction
Qualifications Required
- *****BILINGUAL IN SPANISH AND ENGLISH HIGHLY PREFERRED ***
- 2–3 years of customer service, inside sales, or related experience
- Strong communication and interpersonal skills
- Ability to handle inbound calls and interact with customers professionally
- Strong attention to detail and willingness to learn
- Basic computer skills and comfort with systems and data entry
- Ability to manage multiple tasks in a fast-paced environment
- Reliable and consistent attendance
Qualifications Preferred
- Experience in construction, manufacturing, or building materials
- Exposure to sales, quoting, or order entry processes
- Familiarity with CRM systems or quoting tools
- Ability to read or willingness to learn construction drawings or blueprints
Compensation Structure
- Base salary with opportunity to grow into a commission-based sales role
- Performance-based incentives may be introduced as responsibilities expand
- Clear path to transition into a full Inside Sales role with commission-earning potential
Personal Attributes
- Eager to learn and grow in a sales career
- Customer-focused with a helpful, solutions-oriented mindset
- Strong work ethic and accountability
- Comfortable in a fast-paced, team-oriented environment
- Positive attitude with a willingness to take direction and feedback
What Makes This Opportunity Unique
- Entry point into a high-earning sales career
- Hands-on training in construction and steel building sales
- Direct exposure to customers and real sales opportunities
- Clear growth path into a commission-based role
- Opportunity to develop both technical and sales skills