Salesforce Admin

I. DESCRIPTION OF SERVICES

Texas Health and Human Services Commission requires the services of 1 Systems Analyst 2.
Understands business objectives and problems, identifies alternative solutions, performs studies and
cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to
automate processing or to improve existing computer system: Confers with personnel of
organizational units involved to analyze current operational procedures, identify problems, and learn
specific input and output requirements, such as forms of data input, how data is to be; summarized,
and formats for reports. Writes detailed description of user needs, program functions, and steps
required to develop or modify computer program. Reviews computer system capabilities,
specifications, and scheduling limitations to determine if requested program or program change is
possible within existing system.
This position serves as a hands-on System Administrator for HHSC Salesforce Orgs. This position
requires a wide range of skills from setting up new Orgs from scratch, integration with 3rd party
tools, migration of data, use of CI/CD frameworks, troubleshooting systems including production and
other administrative tasks as required. This position will require hands-on experience as an
Administrator and prior Salesforce custom development experience is a plus. Familiarity with
DocuSign and Azure Data Factory is also a plus. The HHSC Salesforce team follows Agile (Scrum),
and this role should have experience with Agile methodologies. This position requires availability for
24/7 support.

II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements
(skills/experience) will be displayed to customers but may not be chosen for this
opportunity.
Years Required/Preferred Experience

7 Required

Experience as a Salesforce Administrator, managing,
maintaining, and overseeing the support of Salesforce Orgs
and its environments. Implement and improve security
policies and practices.

7 Required

Experience in Software Development Lifecycle (SDLC)
process, coding standards, change control, and version
management including CI/CD toolsets such as Flosum.

7 Required

Experience in data migrations, data quality, systems
integrations, 3rd party applications, and AppExchange
products.

7 Required

Experience is overseeing and providing guidance in
troubleshooting and solving complex problems related to
system software and hardware incident and problem calls
and recommending technology solutions.

5 Preferred Experience in implementing various authentication protocols
(oAuth) to integrate 3rd party applications. Experience in core
web technologies including HTML5, JavaScript, jQuery, and

web services (REST & SOAP, JSON & XML, etc.).

2 Preferred

Experience in Salesforce implementation and development
and in writing Apex programming, Visual force pages, Apex
triggers, Aura Components, and lightning web components.
2 Preferred Experience with Salesforce integration tools like MuleSoft,

Azure Data Factory and Jitterbit.

2 Preferred Agile Software Development Methodologies Experience.
2 Preferred

Knowledge in implementing solutions using configurations
(no-code) such as Flows, process builders, and workflow
Rules, etc.

B) The primary work location will be 701 W. 51st, Austin, Texas 78751.

Position will be 3 days remote with 2 days (Thurs & Fri) required to be onsite
at the location listed above. Program will only allow candidates who are LOCAL
TO THE AUSTIN AREA ONLY (Within 50-mile radius). **Subject to change per
the hiring team**