What are the responsibilities and job description for the Customer Relationship Executive position at Steampunk?
Overview
The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing steampunk clients.
Successful candidates will have a track record of sales achievement, as well as experience with: Analyzing the industry trends and competitive landscape; researching new opportunities and potential partners that align to corporate strategy; Building relationships with new clients, partners, and vendors to accelerate growth in new accounts; and, participating other government-relevant industry associations is preferred to build brand awareness and to cultivate broad relationships for future business pursuits.
Contributions
Contributions
- First and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships.
- This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities
- Conducts analysis of competitive and industry trends to identify new vehicles, opportunity pipeline and partnerships;
- Works with capture resources to develop the overall win strategy and performs associated opportunity marketing;
- Develops, organizes and executes client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customers;
- Represents Steampunk within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors;
- Interacts routinely with all levels of Steampunk’s Sector, Division, and Operations management, staff and customers and owns, prioritizes and follows through on action items.
Qualifications
Specific qualifications of the ideal candidate include the following:
- Bachelor’s Degree in Business, Marketing, Computer Science, Systems Engineering or related degree
- Minimum of 6 years experience in IT, preferably in business development or sales
- Demonstrated experience in navigating Federal acquisitions processes successfully
- Successful track record of identifying and closing opportunities
- Strong organization, presentation and planning skills and experience
- Excellent written/verbal communication skills
- Ability to manage multiple priorities in a fast-paced, high growth environment
- Local Required
PERSONAL STYLE
- Self-motivated, confident and entrepreneurial.
- Thrive in, and enjoy a high energy, fast-paced environment. He/she will have a proven ability to present an exceptional, energetic, effervescent, engaging, and effective leadership style, which is manifested in every way through words and action.
- Intellectual strength, with a disruptive thought process and a unique perspective.
- High moral values, confidence, humility, integrity
- Creative and strategic outlook with the flexibility to respond to changing demands. Thinks above and beyond the day-to-day responsibilities to understand broader corporate strategy.
- Hands-on operating style, and desire to roll up their sleeves and simultaneously provide the vision that inspires confidence and motivates team members at all levels to support growth goals.
About steampunk
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
