RevOps CRM Coordinator

About Company:

Stealth Startup's AI-powered platform empowers customers to create personalized, relevant training, phishing and deepfake simulations customized to their ever-evolving industry, company and role specific needs. Instead of a massive library of generic content, Stealth Startup's platform is built around the customer’s values, policies, and priorities-so their people get the right training, exactly when they need it, right in the flow of work.

Job Summary:

The RevOps CRM Coordinator is the engine room of our go-to-market team. Your mission is to ensure that our HubSpot instance is clean, organized, and capable of producing the insights we need to grow. You will bridge the gap between "messy data" and "actionable reporting," ensuring our sales and marketing teams are always working with the best information possible.

Key Responsibilities:

Data Stewardship & Hygiene

• Database Maintenance: Manage daily deduplication, formatting, and data cleanup tasks to maintain a "Single Source of Truth."
• Data Enrichment: Proactively research and fill in missing data points (industry, revenue, tech stack) to improve lead scoring.
• Audit Management: Run weekly audits to catch "orphan" leads or deals that have fallen out of the correct pipeline stage.
• Import Ownership: Act as the gatekeeper for all data imports, ensuring CSV files are scrubbed and mapped correctly before hitting HubSpot.
• List Building: Curate and manage high-quality prospecting lists for the Sales team based on specific Ideal Customer Profile (ICP) criteria.

Reporting & Visibility

• Dashboard Creation: Build and maintain functional dashboards for Sales, Marketing, and Leadership.
• KPI Tracking: Ensure core metrics-like lead response time, pipeline velocity, and conversion rates-are being tracked accurately.
• Data Validation: Regularly "audit the auditors" to ensure that the numbers shown in HubSpot reports match the reality of our sales activities.
• List Segmentation: Create and manage active/static lists for targeted marketing campaigns based on clean data criteria.

Success Metrics:

• Duplicate Percentage: Maintain a minimal duplicate record rate across Contacts and Companies.
• Data Completeness Score: Percentage of "Required Fields" (e.g., Industry, Lead Source, Deal Amount) that are actually populated.
• Data Enrichment Velocity: The number of leads "enriched" (manually or via tools) with key business data points per week.
• Import Error Rate: Zero "bad imports" that require mass-deletion or manual fixing after the fact.

Required Skills & Experience:

• Attention to Detail: You are the person who notices a misplaced comma or a duplicate entry from a mile away.
• Technical Aptitude: While this is entry-level, you should have a high "figure-it-out" factor with software and a strong grasp of Excel/Google Sheets.
• Process-Oriented: You don't just fix a problem once; you look for the process change that prevents it from happening again.
• Communication: You can explain to a Sales Rep why entering a phone number correctly matters for the company’s bottom line.