What are the responsibilities and job description for the Broadband Technician position at Stealth Broadband, LLC?
Summary
As a Broadband Technician, you will be essential in delivering high-quality telecommunication services to our clients. Reporting to the Outside Plant Manager, your role involves installing, maintaining, and troubleshooting broadband networks. Utilizing your core skills in computer networking, cabling, and field service, you will ensure optimal performance of telecommunication systems. Your premium expertise in fiber splicing and network installation will enhance service delivery, while relevant skills in electrical systems and mechanical knowledge will support your troubleshooting efforts. Join our team to contribute to seamless connectivity for our customers.
Responsibilities
· On-site installations of wireless or fiber optic broadband Internet service
· Correction and repair of customer broadband Internet service
· Underground cable locating
· Configure customer equipment including routers and wireless access-points
· Installation of cabling in homes and businesses
· Maintain a clean and organized company vehicle and ensure all routine maintenance is completed as needed
· Maintain an inventory of equipment and tools
· Serves customers by providing product and service information and resolving product and service problems.
· Attracts potential customers by answering product and service questions and suggesting information about other products and services.
· Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.
· Performs all other related duties as assigned by management.
Preferred Qualifications
- Proficient in computer networking and field service operations
- Experience as a service technician in telecommunications
- Skilled in using hand tools for cabling and installation
- Knowledge of Ethernet and telephony systems
- Familiarity with fiber splicing and network installation
- Mechanical and electrical experience, including the use of an ohmmeter
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: On the road
Salary : $23 - $28