What are the responsibilities and job description for the Team Member position at Steak N Shake?
Team Member – Steak ’n Shake
More Than a Job – Be Part of the Steak ’n Shake Legacy
At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.
When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters.
Why You’ll Love Working Here
· A fun, high-energy environment where your work makes a real difference
· Flexible scheduling options
· Learn first-hand from experienced Leaders
· Career growth and development opportunities
· We are a Maximum Wage Employer—we hire the best and pay the best
Benefits*
· Medical/Rx
· HSA with Employer Contribution
· Dental
· Vision
· Life & Disability
· Hospital Indemnity
· Critical Illness
· Accident
Perks
· Flexible Scheduling
· Meal Discounts
· Paid Training
· Discount Program
· Benefits are subject to service and/or ACA eligibility requirements
What You’ll Do
· Greet every guest with a genuine smile
· Create and maintain friendly eye contact
· Speak with enthusiasm and warmth
· Build real connections with guests to make them feel valued
· Represent and uphold the vision and values of Steak ’n Shake
· Take orders accurately and efficiently (including kiosk assistance)
· Work well with your team to keep service fast and friendly
· Stay adaptable, dependable, and focused during busy shifts
· Follow all brand standards for food safety, cleanliness, and dress code
· Stand and work on your feet for several hours at a time
What We’re Looking For
· Consistency and reliability—you show up ready to work every shift
· Positive, cheerful attitude
· Passion for serving and helping others
· Strong customer service skills
· Team-oriented mindset with great interpersonal skills
· Detail-oriented and able to multitask
· Works well independently and in a fast-paced team setting
· Flexible schedule availability
· Ability to lift and carry up to 50 lbs regularly
· Ability to stand for extended periods
If you’re ready to bring great food, great service, and great energy to every shift, apply today and see why Ste
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $15 - $18
