What are the responsibilities and job description for the Security Lobby Embassador position at Steadfast Security, Inc.?
We are seeking a professional, polished, and customer-focused Security Officer to serve as a Lobby Ambassador/Concierge at a premier high-rise building in Orange County. This role requires a blend of traditional security responsibilities with exceptional customer service. The ideal candidate will be highly presentable, articulate, and comfortable interacting with tenants, visitors, and executives while maintaining a safe and secure environment.
Key Responsibilities
About Steadfast Security
Steadfast Security is a leading expert in lot security for shopping centers.Our focus is to go above and beyond for our customer's.Our management team has been in the security industry for over 20 years.We are a small company growing and expanding rapidly. Come grow and expand with us and become part of theSteadfast family!
Key Responsibilities
- Access Control & Security Monitoring
- Greet and screen all visitors, vendors, and tenants entering the building.
- Monitor security systems, cameras, and alarms.
- Conduct regular patrols of lobby and common areas.
- Enforce building policies and procedures consistently.
- Customer Service & Concierge Duties
- Provide a professional, welcoming presence at the lobby desk.
- Assist tenants and guests with directions, information, and inquiries.
- Handle package deliveries, visitor badges, and parking validations.
- Coordinate with building management and vendors for service requests.
- Emergency Response & Incident Reporting
- Respond promptly to alarms, emergencies, and incidents.
- Write accurate and detailed incident reports.
- Assist first responders when necessary.
- Valid California Guard Card required.
- Prior security, concierge, or hospitality experience preferred (high-rise environment a plus).
- Strong communication and interpersonal skills.
- Professional, clean-cut appearance and demeanor.
- Ability to multitask and remain calm under pressure.
- Basic computer skills for reporting and access control systems.
About Steadfast Security
Steadfast Security is a leading expert in lot security for shopping centers.Our focus is to go above and beyond for our customer's.Our management team has been in the security industry for over 20 years.We are a small company growing and expanding rapidly. Come grow and expand with us and become part of theSteadfast family!
Salary : $18 - $19
