What are the responsibilities and job description for the Sales Office Administrator position at Steadfast Paper, Inc.?
Sales Support and Office Administrator
Steadfast Paper is a specialty printing and label paper merchant located in downtown Boyertown, PA. We are looking for a motivated account manager with strong customer service skills who can maintain existing business and help nurture new customers.
Our candidate would work and train alongside the owner to learn the ropes.
You would be integral to our continued success and be amply compensated for work well done.
We are looking to give someone a future in a unique specialty business working with three teammates.
The ideal candidate would be a motivated individual who leans and retains new information quickly.
There is room for growth, creativity and initiative in a casual atmosphere.
Primary Responsibilities:
Needs to have strong customer service skills
Handling customer inquiries and orders via phone and email.
Creating purchase orders and invoices.
Management of shipping logistics.
Help manage product inventory.
Maintain and send sample sheets and swatch books.
QuickBooks management, including orders, sales, invoices, and accounts.
(We can train as necessary on QuickBooks if needed.)
The successful candidate is reliable, detail-oriented, computer savvy and collaborative.
We are looking for someone who has an entrepreneurial spirit, confident with math and understands the concept of what it takes to ensure the long-term success of a small growing business.
Education, Skills, and Knowledge:
2-3 years of customer service or sales experience.
Clear Speaking voice and excellent communication skills.
General knowledge of business practices.
Ability to adjust work priorities when required.
Experience with MS Outlook, Excel, and Word.
QuickBooks knowledge is a plus. We can train as needed.
College degree preferred but not required.
Critical: Intelligent, honest, intuitive person with a positive attitude.
Knowledge of the printing and label paper industry a big plus.
Computer skills, including knowledge of Canva a plus.
Previous experience in bookkeeping a plus.
Benefits:
Health Insurance
Paid time off and Holidays
- Bonuses