What are the responsibilities and job description for the Front Desk Agent | Part-Time | Weekend Shifts position at Staybridge Suites - Downtown Montgomery, AL?
Join PCH Hotels & Resorts — a growing hospitality company known for putting people first and delivering memorable guest experiences. At Staybridge Suites Montgomery Downtown, an extended-stay property in the heart of the city, you’ll lead a high-energy front desk team that sets the tone for every guest stay.
The Front Desk Agent is responsible for creating a warm, professional arrival and departure experience while ensuring accurate reservations, room assignments, and billing. Success in this position comes from strong communication skills, attention to detail, and a genuine passion for hospitality.
What They Do
The Front Desk Agent is responsible for creating a warm, professional arrival and departure experience while ensuring accurate reservations, room assignments, and billing. Success in this position comes from strong communication skills, attention to detail, and a genuine passion for hospitality.
What They Do
- Provide a welcoming, professional check-in and check-out experience Manage reservations, room assignments, and guest accounts accurately
- Assist with room blocks, pre-registrations, and special requests Respond to guest questions about hotel services and local attractions
- Resolve guest concerns promptly and courteously Coordinate with other departments to support smooth daily operations
- Follow IHG brand and service standards
- Medical, wellness, and retirement benefits
- Associate hotel and travel discounts
- Spa and golf discounts
- Career growth and development opportunities
- Recognition programs that celebrate great work