What are the responsibilities and job description for the Wheelchair Operations Manager position at Stavros Center For Independent Living Inc?
Stavros is looking for a Project Manager for the NEW Wheelchair Repair Contract. The ideal candidate will have a Bachelor’s Degree, or three to five years of Project Management experience, preferably in a non-profit environment. Excellent communications and writing skills, and dedication to serving individuals with disabilities.
Job Responsibilities
- Ensure compliance with the terms of the Contract, including securing and coordinating necessary resources.
- Oversee all contract-related activities, provide regular reports to EOHHS on program status and statistics.
- Work closely with EOHHS, Stavros leadership and other provider(s) as needed.
- Establish and Monitor policies and procedures for effectiveness, and implement changes when necessary.
- Manage all aspects of the operation ensuring contract compliance
- Track performance, metrics, and implement process improvements to enhance service efficiency.
- Liaise with suppliers and manufactures to source parts and stay updated on the latest wheelchair technologies.
- Work with finance department ensuring correct data for invoicing for services and inventory.
- Oversee the development of training materials, and the training of technicians, ensuring adherence to safety and quality standards.
- Supervise customer service, addressing consumer concerns and ensuring timely and effective repairs.
- Oversee staff coordinating repair schedules, managing inventory, delivering and repairing wheelchairs, and ensure that all equipment and tools are available and in good condition.
- Knowledgeable about the services provided by Stavros and represent Stavros in a professional manner. Aware of the Independent Living philosophy and encourage/ foster this in others.
Persons with disabilities are encourage to apply. AA/EOE
- 5 years Management experience in Non- profit organization with responsibilities for contract and staff.
- Project management experience including inventory, distribution, and customer service.
- Have excellent communication and documentation skills as well as computer proficiency including MS office ; MS outlook
- Be well organized and self-motivated
- Be willing to travel occasionally within Massachusetts
- Having a familiarity/ experiences working with individuals with disabilities will be helpful