What are the responsibilities and job description for the Dental Front Office Coordinator position at Statesville DMD?
Dental Front Office Coordinator
Our privately owned dental practice is looking for a friendly, dependable, and organized Dental Front Office Coordinator to join our team. We are a small, supportive office that takes pride in providing exceptional patient care in a positive, drama-free environment. If you enjoy helping people, staying organized, and being part of a close-knit team, we'd love to meet you.
Responsibilities
- Greet and check in patients, creating a warm and welcoming experience
- Answer phones and assist patients with questions
- Schedule and confirm appointments
- Maintain accurate patient records
- Verify insurance benefits, process claims, and help resolve coverage issues
- Collect payments and assist with billing inquiries
- Coordinate with the clinical team to ensure smooth patient flow
- Utilize Dentrix for scheduling, billing, and patient management
- Assist with general administrative duties, including filing, scanning, and faxing
- Review patient charts and accounts to communicate important information to the team
Qualifications
- Minimum 5 years of dental front office experience required
- Experience with insurance verification, claims processing, and billing
- Proficiency with Dentrix Practice Management Software
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Knowledge of dental terminology, procedures, codes, and insurance
- Professional, reliable, and committed to maintaining patient confidentiality
What We Offer
- Competitive compensation based on experience
- 4-day work week (Monday–Thursday)
- Health insurance
- Retirement plan
- Paid vacation
- Supportive, team-oriented workplace
- Opportunities for professional growth and development
If you're looking for a long-term opportunity where your contributions are valued and you can make a positive impact on patients every day, we'd love to hear from you!
Pay: $23.00 - $28.00 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $23 - $28