What are the responsibilities and job description for the Host/Hostess position at Stateside Restaurant Group LLC?
We are seeking a friendly and organized Host to join our team. The Host will be the first point of contact for guests, providing a warm welcome and excellent service.
*Responsibilities*
- Greet guests as they arrive and bid them farewell as they leave
- Manage reservations and seating arrangements
- Provide menus and assist with any initial inquiries
- Maintain a tidy reception area
- Collaborate with servers to ensure efficient service
- Handle phone calls and inquiries with professionalism
- Take to-go orders via phone or in person
- Uphold a high level of customer service at all times
- Our Host shift is from 5pm to 9pm, Tuesdays through Saturday. Hosts receive minimum wage, but also a tip-out for helping to bus and reset tables. We are a strong dynamic team! All FOH employees work together!
- We are not hiring for summer help for this position. Only applicants who are interested in non-temporary employment should apply.
*Experience*
- Previous experience in a hospitality or customer service role is preferred
- Knowledge of POS systems is a plus
- Strong communication skills and phone etiquette
- Familiarity with restaurant or hotel guest services is beneficial
- Ability to work in a fast-paced environment and multitask efficiently
Pay: $15.49 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15