Busser/Runner - Stateside Live!

Stateside Live! is a hospitality and entertainment district centered in the heart of the South Philadelphia Sports Complex. The one-of-a-kind venue features multiple restaurants, bars, and entertainment choices, including: PBR Philly: Coors Banquet Bar, 1100 Social, Miller Time Beer Hall, Live! Arena which includes: Birra Peroni, Chickie’s and Pete’s, Geno’s Steaks, and Lorenzo and Sons Pizza. Voted Philadelphia’s No. 1 Sports Bar by Philadelphia Magazine, Stateside Live! is a joint partnership between Philadelphia-based Comcast Spectacor and Baltimore-based The Cordish Companies. 

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.

Busser/Runner Qualifications

• Prior customer service and/or restaurant experience preferred. 
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.    
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.