Billing Analyst - Remote

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises. 

• Competitive Compensation $21.00 per hour (DOE)
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.) 
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

See how Dragonfly Health is transforming the world of hospice and post-acute care.

• Manage monthly invoicing activities, including validating invoice data, making necessary adjustments, and ensuring processes are followed accurately. 
• Maintain invoicing procedures and help ensure consistent execution across the team.
• Create monthly client metric reporting for the Client Services team.
• Analyze data and provide reporting or insights to support other teams across the organization.
• Lead and review invoicing and data-quality work completed by Billing Specialists.
• Work closely with Finance, Data Integrity, and Data Analytics to resolve issues and support accurate client billing and reporting.
• Develop an understanding of system usage and recurring issues to identify opportunities to improve the customer experience.
• Participate in invoicing-related application testing and special projects as needed.

• 1–2 years of general administrative experience. 
• Accounting, billing, or similar experience is preferred.
• Strong analytical skills with the ability to review data, identify trends, connect information, and clearly summarize findings.
• Intermediate to advanced Excel skills with the ability to analyze and present data.
• Excellent organization, planning, prioritization, and follow-through.
• Experience within hospice, DME, pharmacy, managed care, or another healthcare environment is a plus.
• High school diploma or equivalent required; associate’s or bachelor’s degree in business, accounting, healthcare, or a related area is preferred.

Billing is a function where small errors can create big problems. Accurate invoices affect our clients, our financial performance, and the confidence other teams have in the data they use to make decisions. As a Billing Analyst, you’ll help protect that accuracy while also looking for ways to make the process better. Your work helps ensure Dragonfly Health gets billing right, gives our clients reliable information, and turns operational data into insights that can improve the business.