What are the responsibilities and job description for the System Administrator - Cleared position at Statera Systems Solutions LLC?
Description:
The System Administrator shall support the Information Assurance Support Services program. The position is fully onsite in Rosslyn, VA, full-time with standard office hours (Monday-Friday, 8:00am-5:00pm), and available immediately upon clearance verification. Responsibilities include, but not limited to:
- Provide installation, implementation, and problem resolution support for COTS and custom designed applications.
- Provide technical assistance to users experiencing trouble with their applications.
- Troubleshoot problems utilizing diagnostic software when possible. For problems that cannot be immediately corrected, prepare an issue/instance report recommending necessary course of action to remedy situation.
- Install and test new PC hardware and software.
- Ensure that all newly installed computers, peripherals, or boards are in working order and logged into the inventory.
- Install and test new PC software, ensure that it is working properly and logged into the inventory.
- Interview the staff to determine hardware and application needs.
- Install LAN hardware and software strictly adhering to Security Configuration Standards.
- Provide telephone support to LAN users.
- Utilize ticketing system to manage tickets.
- Active Security Clearance
- Minimum four (4) years of related experience
- Experience supporting Dept of State, desired