What are the responsibilities and job description for the Work Study - IT Helpdesk position at State Technical College of Missouri?
Work-Study - IT Helpdesk
Full-Time schedule within Mon-Fri 8AM-5PM working hours
Key Responsibilities:
Requirements:
Hourly Pay Rate: $15.00/hour (part-time, non-benefit eligible)
Work Schedule: Maximum of 12 hours per week
Eligibility: Student must qualify for Work-Study. Verify eligibility with Financial Aid at financialaid@statetechmo.edu.
State Technical College of Missouri is an Equal Opportunity Employer and does not discriminate against any protected class in its educational programs, activities, or employment opportunities. See our complete Non-Discrimination Policy.
Full-Time schedule within Mon-Fri 8AM-5PM working hours
Key Responsibilities:
- Provide first-level support to faculty, staff, and students at the Help Desk
- Troubleshoot basic hardware, software, and networking issues
- Use diplomacy and professionalism when assisting users with technical problems
- Create and maintain documentation for common technical procedures and solutions
- Interpret and follow instructions provided in written, oral, or diagram formats
- Perform additional duties as assigned
Requirements:
- Basic knowledge of PC hardware, software, and networking
- Strong communication and interpersonal skills
- Ability to work independently and think critically
- Capable of handling sensitive information with discretion
Hourly Pay Rate: $15.00/hour (part-time, non-benefit eligible)
Work Schedule: Maximum of 12 hours per week
Eligibility: Student must qualify for Work-Study. Verify eligibility with Financial Aid at financialaid@statetechmo.edu.
State Technical College of Missouri is an Equal Opportunity Employer and does not discriminate against any protected class in its educational programs, activities, or employment opportunities. See our complete Non-Discrimination Policy.
Salary : $15