What are the responsibilities and job description for the Tour Guide Office Mananger position at State Preservation Board?
Primary Location:
1100 Congress Ave, Austin, TX 78701
Job Type
Full-time,
40
hours
per
week; Mon-Fri 8am - 5pm.
Hiring Rate
$5,000.00 monthly
Salary Group
: B-19
Job Class (Code)
Program Supervisor II (1582)
Posting Date
June 29, 2026 - Until Filled
Organization Overview
The State Preservation Board (SPB) was established for the purpose of preserving, maintaining, and restoring the State Capitol and the 1857 General Land Office, which houses the Capitol Visitors Center. Since that time, Agency operations have expanded to include care of the Governor's Mansion, operating the Bullock Texas State History Museum, Texas State Cemetery, Capitol Mall and three Capitol Complex legislative office buildings. We provide educational programs centered on Texas history, government and culture. These services benefit the citizens of Texas and its visitors. For more information about the State Preservation Board visit
https://tspb.texas.gov/
Benefits
Medical, dental, vision and other insurances, a defined benefit pension and 401K retirement plans, parental leave, flexible spending and dependent care accounts options, free parking and free Museum Membership. To find out more information about State of Texas Employee benefits visit the
Employees Retirement System
website.
Position
Summary
The Tour Guide Office Manager works under the Assistant Director of Visitor Services hiring, training, supervising, scheduling and demonstrating sustained leadership in the daily operations of Capitol Information and Tour Guide Service. Serves as the manager of the Texas Capitol Information and Guide Service by supervising and developing tour guide personnel. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Regularly and randomly observes tour guides on tour to provide objective, developmental feedback and to promote high quality tours and customer service for the public. Regularly responds to internal and external requests for information and assistance, including requests related to: historical subjects, addresses, locations, directions, special service requests, reservations and events at the Capitol. Leads, observes, and accompanies tour guides and visitors on tour as required to properly manage daily operations. Provides relevant information and commentary. Performs all other duties as assigned. Duties performed require continuing flexibility in Visitor Services operations. Work hours are based on the Agency's 365 day-per-year schedule and include weekends, some evenings and holidays, including on short notice. Must be available to work a minimum one weekend a month and holidays.
**Essential Job Duties: For purposes of this agency's job descriptions, "essential job duties" are defined as assigned tasks that are critical or fundamental to the position and not marginal. If an individual is qualified to **
1100 Congress Ave, Austin, TX 78701
Job Type
Full-time,
40
hours
per
week; Mon-Fri 8am - 5pm.
Hiring Rate
$5,000.00 monthly
Salary Group
: B-19
Job Class (Code)
Program Supervisor II (1582)
Posting Date
June 29, 2026 - Until Filled
Organization Overview
The State Preservation Board (SPB) was established for the purpose of preserving, maintaining, and restoring the State Capitol and the 1857 General Land Office, which houses the Capitol Visitors Center. Since that time, Agency operations have expanded to include care of the Governor's Mansion, operating the Bullock Texas State History Museum, Texas State Cemetery, Capitol Mall and three Capitol Complex legislative office buildings. We provide educational programs centered on Texas history, government and culture. These services benefit the citizens of Texas and its visitors. For more information about the State Preservation Board visit
https://tspb.texas.gov/
Benefits
Medical, dental, vision and other insurances, a defined benefit pension and 401K retirement plans, parental leave, flexible spending and dependent care accounts options, free parking and free Museum Membership. To find out more information about State of Texas Employee benefits visit the
Employees Retirement System
website.
Position
Summary
The Tour Guide Office Manager works under the Assistant Director of Visitor Services hiring, training, supervising, scheduling and demonstrating sustained leadership in the daily operations of Capitol Information and Tour Guide Service. Serves as the manager of the Texas Capitol Information and Guide Service by supervising and developing tour guide personnel. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Regularly and randomly observes tour guides on tour to provide objective, developmental feedback and to promote high quality tours and customer service for the public. Regularly responds to internal and external requests for information and assistance, including requests related to: historical subjects, addresses, locations, directions, special service requests, reservations and events at the Capitol. Leads, observes, and accompanies tour guides and visitors on tour as required to properly manage daily operations. Provides relevant information and commentary. Performs all other duties as assigned. Duties performed require continuing flexibility in Visitor Services operations. Work hours are based on the Agency's 365 day-per-year schedule and include weekends, some evenings and holidays, including on short notice. Must be available to work a minimum one weekend a month and holidays.
**Essential Job Duties: For purposes of this agency's job descriptions, "essential job duties" are defined as assigned tasks that are critical or fundamental to the position and not marginal. If an individual is qualified to **
Salary : $5,000